on Jan 14, 2020
Nice Hotel, Helpful and attentive staff . breakfast was a good spread , comfortable stay, centrally located, good room service.However rooms can be little more spacious.The stay was comfortable.
When ever I am in Calcutta next I will stay here.
on Jan 14, 2020
The size of the rooms were smaller that we expected from the pictures we saw over the web. Although the rooms were tidy and clean but according to me the price of the rooms are not justified. The cleaning staff was good and the internet speed was fine. Bathrooms were clean. The dining services were not very polite. They declined our request for a spoon which i wanted to take medicine as we didn't order anything from them. However after an argument with the reception, they eventually provided us with a dish and spoon.
on Jan 7, 2020
Good property. Location is superb. Connectivity is great, you will get cab/Busses both. Room size preferably should have been more spacious. Buffet breakfast is having plenty of choices to pick. Food quality is also good.
on Jan 3, 2020
Normally I am very lazy to write a review about anything, but my experience staying in this hotel is forcing me to write something about it. I stayed there for 2 nights in Dec 2019 with my wife, 3 yr old kid and my parents. We took 2 rooms. I felt the awesomeness of this hotel right after we reached there in taxi. The hotel boys immediately came to the taxi and unloaded all our bags. Then the receptionist did a warm welcome, provided us a free upgrade as we were family and had a kid and also they had the upgraded rooms available. He explained us everything nicely and then the hotel boys got our bags to our rooms. We got the complimentary breakfast and they had a buffet of lot of options. Food was great. The restaurant was clean, service was really fast. The manager in charge was interacting with each group of guests separately and taking feedback. Everyone was really really nice and courteous. The thing I really liked the most is every hotel staff was smiling and were always willing to help. They made us feel special. Whatever you order on phone like water, plates, iron etc. they bring it really fast. The location is really posh. It's great for people coming for USA visa stamping as the USA consulate is near by. It has a restaurant on the ground floor which serves really great food. It's on park street and near to many famous food junctions, shopping places etc. We all really enjoyed our stay there and will definitely stay there again if we get a chance. I would recommend this hotel to everyone.
on Jan 1, 2020
This hotel is at a good location and the staff is very courteous. Breakfast was just about ok.
However, the hotel is clearly dated. Linen was stained and even torn! The standard room is also very cramped.