Unprofessional and untrained. Very money minded
on Jan 16, 2018
Staff is untrained and unprofessional. They seem to be saving pennies and refused me to give an extra towel for the 2 days I stayed there. My WiFi did not work and all that they had to say is that it is complimentary as if they are doing me a favour. They also charged me extra for double occupancy as my friend came over to visit me for an hour. Totally unprofessional. Not fit to be in hospitality
highly overpriced hotel
on Jan 1, 2018
staff of little help.
bathroom shower has no force & an adult will take atleast 10mins to make themselves completely wet.
hot water in shower......didnt feel it even when it was on for 10mins, trying to make myself wet in the situation explained above. when informed at reception they said we will have it checked & later said its ok now. but when went for shower again it was all the same.
breakfast very minimal.
prices charged exhorbitant. there are better & cheaper properties around. for this kind of stay, service & food there are hotels at 60% of the price this hotel charges.
on Nov 16, 2017
The hotel is in a great location, it has well maintained rooms and that is about it. The staff has no customer empathy, appears poorly trained and inarticulate. No supervisor or manager was available when asked. The breakfast is greasy and no options other than poha. When asked if we could pay for breakfast and get a better fare, the answer was no. The security staff does all of the support when you check in, receive you and take you to the room. Given the price (I paid Rs 5000+ on Make My Trip) , the hotel is overpriced and ill-equipped to offer minimum services. Seems it has got past the review filters to still appear as an option on Make My Trip
Really good hotel
on Oct 5, 2017
We stayed for 2 nights.. it’s very good hotel.. staff is very cooperative and polite.. breakfast is good.. not too much variety but they serves fruits, corn flakes, Upma / Idli/ eggs dishes.. fresh juice.. really testy breakfast.. rooms are clean and big enough.. hotel location is very nice.. many restaurent and bars are near by.. any way nice experience.. reception lady was very helpful.. thank you..
Boutique hotel !! with Value for money
on May 23, 2017
Visited this place for a single night.
It is located in the heart of Pune near to JM road. Offers a lot of things around the place.
Well the rooms and bathrooms are very well and at par with some big hotels . The bathrooms even have bath tubs which you rarely find at this price point.The hotel is clean and well maintained. Don't expect a luxury treatment but you will get what you need. the Breakfast is just ok, nothing really great.
Good for short trips as i was happy with the rooms.