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  • ITC Sonar, a Luxury Collection Hotel, Kolkata

ITC Sonar, a Luxury Collection Ho...

1 room, 2 adults
Good
3/5

DO NOT BOOK THIS PLACE - WE ARE TRYING TO MOVE AWAYon Dec 23, 2017

We live below one of these 'party flats' It is clear that City Suites have zero vetting of custom...Read All

JBS Haldane Avenue (Opp Science City) , Kolkata
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Valet Parking
  • Restaurant
+ More

Rooms

N/A
Hotel Room
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Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  •  + More
N/A
Hotel Room
Amenities
  • Free Wi-Fi
  • Air Conditioning
  • Luggage Rack
  • Private Bathroom
  •  + More

TripAdvisor Reviews

  • hotel_trip
    DO NOT BOOK THIS PLACE - WE ARE TRYING TO MOVE AWAY
    on Dec 23, 2017
    We live below one of these 'party flats' It is clear that City Suites have zero vetting of customers before they stay in these flats. They are NON-SMOKING flats, and yet they book smokers, who just pitch their fag ends out the window into the gardens below.BTW this is in contravention of the deeds - they don't care! There are sometimes builders who disturb everyone at 0530 when they get up. There are parties who disturb everyone all night. There are kids who run riot all times day and night - the disrespectful 'non-parents' simply do not care. We are doing our best to move out of this development as City Suites have destroyed it for everyone. Repeated complaints (100+) have made no difference, the staff are not interested in you or us - they are only interested in making money.... More
  • hotel_trip
    Even the cold couldn't dampen out break at the western harbour apartments.
    on Nov 27, 2017
    We traveled with my son and his partner for a 4 day break to the deep purple concert and edinburgh zoo. we stayed in a 2 bedroomed apartment that was lovely, things like tea and coffee and salt and pepper and even olive oil for cooking were provided. It was snowing on one day of our visit but the apartment was lovely and warm, the people at the office were lovely. the price was a bargain for 4 of us sharing and we would definately go again.... More
  • hotel_trip
    2nd time... not so lucky
    on Nov 4, 2017
    I booked to come back to city suites after I stayed here earlier in year for work. I booked this time for me and my partner as small get away. On arrival reception were great and friendly . We get in apartment and is very clean through and lovely decorated . I feel the kitchen was very dated compared to my previous apartment earlier in year but was ok . The major unfortunate parts were things they pride themselves on that didn't work or exist ...firstly we had no wifi for whole visit which made it very hard to contact children ( extremely poor signal so couldn't call normally) reported 3 times and numerous calls to reception but just kept getting told sorry we will try sort and that they are in process of updating ( if they knew didn't work , shouldn't rent out apartment if you ask me) , free Netflix ( didn't exist , had to sign in mine . As wifi didn't work couldn't use anyway ) and then toaster tripped out all electrics in apartment . When checking out reception apologised for all the bad stuff and asked me to pop in email which I did . After couple of weeks of no reply I emailed again and got a lovely generic answer from guessing a manager who said next time they will make sure we have good wifi ( not really a time to joke if you ask me ) not happy ! Ashame as I recommended for Work to use ( David lloyd clubs - and one situated next door to apartments ) but will definitely not now as can't get any work done or talk to family while away. Not the relaxing break we hoped for ! ... More
  • hotel_trip
    Fab weekend
    on Oct 23, 2017
    We stayed at these apts they are fab really clean and tidy only a little walk to town the girl who booked us in let us in room early which was nice if you dont mind been in same room as two beds are together which only to sleep in does not matter you will love these apts ... More
  • hotel_trip
    Birthday theatre trip
    on Oct 8, 2017
    Booked a 3 bedroom apartment to take my family to the theatre for my 60th birthday. I phoned and asked for an early check in as we wanted to go into the city for a meal. No problem, checked in at noon to a fab top floor apartment. 3 bedrooms, 3 bathrooms, living/diner/kitchen with big balcony and massive floor to ceiling window . Huge tv in living area and another in bedroom with view of the sea! Dishwasher, fridge, crockery, Glasses, coffee, tea everything you could need!! Free parking and regular buses to city from outside. Taxis were a good price also. Would highly recommend. Lovely welcoming staff and very helpful. Give them a try. ... More
  • Excellent
    16
  • Very Good
    6
  • Good
    8
  • Fair
    7
  • Poor
    12

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.