• Home
  • India
  • kerala
  • Munnar
  • Top Station Road
  • Issacs Residency

Issacs Residency

1 room, 2 adults
Very Good
4.5/5

Great!on Nov 19, 2017

Great place, very well located, breakfast was very nice and staff in restaurant were extremely po...Read All

Munnar, Kerala, Top Station Road, MUNNAR, KERALA, India, Pin-685612 , Munnar
Amenities:
  • Parking
  • Internet Access
  • Restaurant
  • Transportation Service
  • 24-Hour Security
+ More

Rooms

Executive Room with CP
Hotel Room
View More Images

In High demand

Standard Room with CP
Hotel Room
View More Images

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Great!
    on Nov 19, 2017
    Great place, very well located, breakfast was very nice and staff in restaurant were extremely polite and service oriented. Good rate in the off season. Munnar town is interesting for a walk through although decent dining options were hard to come by. We wound up eating quite a few times at the hotel. ... More
  • hotel_trip
    A residency true to its name, no exotic stuff, keeps you happy
    on Jul 13, 2017
    Located close to Rose garden, en-route Matupetty dam and close to the small munnar market at the top station road, its convenient to reach here. warm welcome with umbrella to get us in dry from the monsoon showers, friendly reception and prompt room allotment followed. The room allotted to us was clean, adequately furnished and offered a view of the rear garden. Good room service, hot water from 6-10 o clock morning and evening. Restaurent was hygenic, offered wide choice on menu as well as on their complimentary breakfast which is a good combination of south and north indian and 1 or 2 native kerala stuff.... More
  • hotel_trip
    Great food
    on Dec 27, 2016
    We had a lunch in the hotel. didnt get a chance to stay. The place was neat and clean. The food was so yummy, worth for money. The service was nice as well. We went as a gang of friends with family & kids. there was no much crowd, and they started playing some rhymes as there were kids around. Felt very happy about the food and the place... More
  • hotel_trip
    Comfortable
    on Oct 7, 2016
    Well located in centre of town Front office staff is nice and helpful. Room is big and well maintained. Washroom is also well equipped. But wifi is only limited to reception area. Breakfast is good and they are serving it fresh according to choice. But food is quite expensive. Overall it is value for money and recommend for future stays in Munnar. ... More
  • hotel_trip
    Just like they say " Your home in the hills"
    on Sep 9, 2016
    Stayed here from 5th August night to 6th afternoon.We were 3 people, on a business tour, and the booking was done through Makemytrip just minutes before checking in at 7.45 pm. Luckily for us, it was off season and a fat discount was waiting. The Hotel is situated right in the middle of the city with an attached restaurant. Breakfast was complimentary, but was not in buffet style. However, the food was good.The room was neat and comfortable with a good view.The biggest point to mention is the attitude of the staff , right from the Manager, Receptionist to the room boy, which was just superb ! Each one was falling head over heels to make us happy and boy! did they succeed in that! Any thing you order from room service, you get it in quick time. I am an avid traveller who had travelled the length and breadth of the country. This kind of excellent customer service from the part of the Hotel staff is experienced very rarely.I wouldn't hesitate to recommend this place to anybody at any time. Next day, when we requested them for an hour's extension of time for checking out due to some unforeseen issues, they had quite graciously agreed for the same. And the perpetual smile on the face of the receptionist never faded! Guys, keep up the nice work which is the very essence of the hospitality business.... More
  • Excellent
    3
  • Very Good
    3
  • Good
    1
  • Fair
    0
  • Poor
    0

Overview

This 3 Star hotel amidst the cool green ambiance at Munnar maintains 32 stylish rooms to stay. Guests can dine-in at Three Rivers - a multi-cuisine restaurant and can check out the well-stocked Ice Bar for some interesting concoctions in wines and liquors or, else can lounge at the Coffee Mist coffee shop for a cup of coffee. Sightseeing and trekking trips are also arranged but all these recreational activities are on surcharge.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.