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IndiSmart Hotel

1 room, 2 adults
Good
3.5/5

YCO gueston Dec 4, 2017

This was my 1st vist to kolkata. I was staying with indismart group. It was really a great experi...Read All

X-1, 8/3, Block- EP, Salt lake, Sector- V, Salt Lake City, KOLKATA, WEST BENGAL, India, Pin-700091 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Gym
+ More

Rooms

Superior Single Room
Hotel Room
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Executive Single Room
Hotel Room
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Executive Double Room
Hotel Room
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Premium Room
Hotel Room
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Superior Double Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    YCO guest
    on Dec 4, 2017
    This was my 1st vist to kolkata. I was staying with indismart group. It was really a great experience for me that they give home touch feeling during there stay. Even the food was very good the room service was soo fast. Thanks to Sharuk(room service) he was very punctual and decent. Hope will see you again soon. Thankyou indismart... More
  • hotel_trip
    Nice Location in Salt lake Sector V
    on Sep 23, 2017
    I stayed in this hotel along with a friend for two days and the room was nice. The flooring had small cracks other than that everything was OK. The staff were efficient and the Wi-Fi service was good. This time the room we received is the renovated one and so the bath tub is gone and in place comes the enclosed shower area [Check out my earlier review]. The Beds were comfortable and the room was of good size.... More
  • hotel_trip
    Decent Place
    on Aug 17, 2017
    Place is good, location is ideal close to all corporate offices, staff is good. Had a small issue with regards to GST payment, but later they refunded me the money. About Breakfast have wierd policy, but otherwise place is all good with good staff. take rooms on higher floor.... More
  • hotel_trip
    Amazing Hotel
    on Jul 19, 2017
    The staff very courteous, well trained and behaved. Rooms are neat and clean, I liked it very much and the night was very relaxing stay at this hotel. Food was even good from this hotel, i would prefer again.... More
  • hotel_trip
    Nice Budget Hotel w
    on Jul 3, 2017
    Location: Hotel is ideally located at the heart of Salt lake city surrounded with big MNC's / corporates and government offices. Ambience: Hotel has a nice / decent ambience. The rooms are spacious, clean and nicely decorated. The furniture / towels are clean and tidy. Washroom is well maintained and quite tidy. Room has 32" LCD, fridge, AC and table / sofa. Service: Room service is slow. Food quantity served is quite less compared to the price one pays. Hence I would not recommend you to opt for their room service, rather go out you will find many good and better options for eating. Buffet Breakfast: Buffet breakfast is just fine, its not very lavish but good enough to kick start your day. Though the place where the buffet is offered is not too big so at times you may struggle to find seating space. The offer from Paranthas to South Indian stuff like Idlis / Dosa. Omelette is available on request. As far as non-veg item is concerned they will only have single dish to chose from. Few bakery items like muffins, cakes would be available along with fresh fruits (2-3 varieties). For omelette you may have to wait for 20-30 mins hence it is recommended to order the moment you enter the restaurant for breakfast. Staff: Staff is warm and friendly. Check-in process was quick and efficient. Negative: Speed of wi-fi is not upto the mark. Hence at times you struggle to work. Room service / quality / quantity of food is not upto the mark. The have a small gym but I hardly found it operating.... More
  • Excellent
    22
  • Very Good
    53
  • Good
    45
  • Fair
    20
  • Poor
    15

Overview

This budget hotel overlooks the Salt Lake. It comprises 45 guest rooms and is maintained with 24 hour room service. The guests are catered from Sunset Lounge, its multi-cuisine restaurant. For people on business, there are three business centers and conference venues namely, marble, crystal and boardroom that can hold upto 20-200 delegates.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.