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IndiSmart Hotel

1 room, 2 adults
Good
3.5/5

Lot to be desiredon Nov 17, 2019

Pros: Good location, room service, generous complimentary water bottles Cons: Front office staff...Read All

X-1, 8/3, Block- EP, Salt lake, Sector- V, Salt Lake City, KOLKATA, WEST BENGAL, India, Pin-700091 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Gym
+ More

Rooms

Superior Single Room
Hotel Room
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Executive Single Room
Hotel Room
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Executive Double Room
Hotel Room
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Premium Room
Hotel Room
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Superior Double Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Lot to be desired
    on Nov 17, 2019
    Pros: Good location, room service, generous complimentary water bottles Cons: Front office staff seem trainees and a lot of crowd of them seen in the frontdesk; Room 522 had broken soap dispenser and partially clogged bathroom sink; cleanliness needs to be improved a lot; not much options in breakfast and service was quite slow - here too a lot of staff (trainees??) was seen... More
  • hotel_trip
    Fantastic experience
    on Oct 20, 2019
    If you're coming to Calcutta, this is the place to stay. I stayed here 5 days and was extremely delighted with the overall experience of my stay. The staff is extremely courteous and friendly, restaurant serves good food and the room has everything you need. This is the only hotel I have come across having security on EVERY floor. Special thanks to Abhishek Majumdar, Deboshish Mandal and Tafeem for proper guide on the city and making my stay very comfortable. Just a small suggestion - would request the hotel to have a 'doctor on call' facility in case the guest faces any medical concern on visit. Overall Totally worth it, I'll definitely be staying here everytime I visit Calcutta. Thank you for making this visit a memorable one!... More
  • hotel_trip
    About hotel
    on Sep 22, 2019
    A very delightful place. Excellent atmosphete. Excellent ambience. I would suggest every one to visit this property once. Its in the proper area of salt lake For business meetings it is very good. Thank you.... More
  • hotel_trip
    Industrial Training
    on Aug 29, 2019
    In April this year, Indismart hosted our family function... The food here is delicious and amazing. We liked the service and smiling staff around. We took 5 rooms at 6th floor and those were farely renovated and cosy. Though there is always room for improvement, overall we enjoyed our event here at Indismart.....mostly recommend.... More
  • hotel_trip
    Mixed experience- not recommended for vacation
    on Aug 21, 2019
    Pros - Located in Salt lake, bear Business centre, Good Food - Dinner and Breakfast. had various options for Dinner and Breakfast. Service and staff behaviour was polite and helpful Cons - Rooms were damp, smelly . Not recommended for stay with family.... More
  • Excellent
    31
  • Very Good
    65
  • Good
    55
  • Fair
    21
  • Poor
    20

Overview

This budget hotel overlooks the Salt Lake. It comprises 45 guest rooms and is maintained with 24 hour room service. The guests are catered from Sunset Lounge, its multi-cuisine restaurant. For people on business, there are three business centers and conference venues namely, marble, crystal and boardroom that can hold upto 20-200 delegates.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.