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Inde Hotel Chattarpur

1 room, 2 adults
Good
3.5/5

Everything was Excellent!!!!on Feb 3, 2018

The stay was very short but, I enjoyed every moment of it. Rooms were neat and clean. The staffs ...Read All

Main Chattarpur Road, Chandan Hulla, Chatarpur, NEW DELHI, DELHI, India, Pin-110074 , New Delhi
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • Breakfast Services
  • Internet access-wireless
+ More

TripAdvisor Reviews

  • hotel_trip
    Everything was Excellent!!!!
    on Feb 3, 2018
    The stay was very short but, I enjoyed every moment of it. Rooms were neat and clean. The staffs were very courteous and their service was prompt. Had a very nice dinner during my stay and the food was very delicious. The breakfast was also good with a variety of dishes.... More
  • hotel_trip
    Comfortable stay and helpful staff
    on Jan 30, 2018
    I found this hotel in Booking.com. The hotel was very clean and has welcoming staff. The facilities are excellent for business as well as leisure travelers. The staff takes care of your needs very well and every request answered promptly. They serve a good breakfast in the restaurant. I really enjoyed my stay in this hotel and will definitely recommend it to all.... More
  • hotel_trip
    Nice places with nice hospitality
    on Jan 28, 2018
    Great property which is offering a larger scale of food and beverage service along with nice hospitality.I have attended my friends marriage in December, they provided a wow service and delecious food. The decor was also marvellous.... More
  • hotel_trip
    SPOILERS: ENGAGEMENT FUNCTION
    on Dec 14, 2017
    I had attended my friend's Engagement in Inde and what I observe was....the staff was so rude even they were not ready to understand what a person want in their function..like to attend the guest ,their services was so poor and even the food wasn't great..their furniture was so rough and broken also and different colours in one area which was looking too odd. It was not value for money.They were so negligent in their behaviour and in their services also.... More
  • hotel_trip
    Inde Hotel-BIG time liars, *Event Spoilers*
    on Dec 9, 2017
    (Just spend your 5 minutes from your busy schedule to read this serious review, I'm sure this review will help you save your money and your precious memories) Due to *Golden Tulip* reputation and Louvre Hotel Hospitality experienced, I booked my Wedding Ceremony at *Inde Hotel* chattarpur for those who are not aware that Inde hotel is branch of Golden Tulip. Due to Golden Tulip hospitality I booked my Wedding Ceremony there, But it was worst decision of my life and it became lifetime scar on my most important memories. Unfortunately, I and my wife were in shock for our lives when we actual see the arrangements and management during the wedding ceremony, We booked banquet & Dinning Lounge and bar along with open area in the month of September-2017 and our wedding ceremony was on 11th of Nov 2017. Since, I live in dubai therefore my wife and my father booked this venue and we paid 100% in advance as per their policy, because we were asked to pay the complete amount one month before the wedding date and we paid the same. However, we didn't had issues regarding this because we trusted their hospitality as they're branch of *Golden Tulip*, Also it was their first wedding event organized by "Inde Hotels" So we were pretty relaxed that they will give their best for this event due to immense reputation of "Golden Tulip", But they prove us wrong. The commitments which agreed from Mr. Amit ,GM ,Inde hotel and golden tulip, chhatarpur were not kept as discussed . Mr. Abhinashi & Mr. Pawan '(Operation Manager) In actual a sales person who turned to be a operation manager for our ceremony, the first ever marrige project of him to handle and we paid the heavy cost because of his inexperience. Our marriage function was spoiled and it was an embarrassing situation on our big day. Services : Valet Parking : These guys agreed for the Valet Parking service for every guest, But in reality barely they were doing their work sincerely. I groom myself called Mr. Abhinashi for the Valet Parking to send someone to park my car from the assembly point of baarat, which was barely 50-60 meters away from the venue, But the answer which I got from him that was very harsh and non acceptable for any guy who's paying for all the services. Mr. Abhinashi said that we can't send any guy for the Valet service because as per our policies we can take your car from our entry gate only. Decorations : When I entered from the assembly point to venue there was no flowers decorations on entry gate which was decided earlier with "Inde Hotel" management along with F&P ferns and petals ,their internal partner as there was no other decorater option in their panel. So we had to go with F&P, Ms. Nikita who was handling all of this decorations, She has all the decorations "BUT" without flowers so basically she cheated us, When we complained about this to Mr. Abhinashi (Operational Manager)& Mr. Amit Manu (GM) Their answer was so unprofessional they said Sir that we cannot do anything in this because we ( I and my wife) had to confirm the decoration with F&P, and at the same time when they were not allowing any other decorater. So who's the responsible for all this mess up? Venue Directions : There was not a single directions for the Dining areas, Bar and open area, As I booked the whole area which was included banquet, open space and lounge and bar area and there was not a single directions for the same, 95% of guests were not aware that we have booked this area, Because of that only 5-7 people only were sitting in the bar and there was no one serve the liquor to them and I paid 10k separately for the Bar Handling. It was a BIG FAT PUNJABI wedding and only 2-3 bottles of liquor were consumed at the venue, I hope now everyone can imagine how much miss management was there. Dinning Table & Chairs : When we booked the venue they told us that they will provide us Banquet chairs as they have shown in their portfolio, But when we reached the venue there was mixed chairs some of banquet chairs and some others "The banquet chairs were completely fine but rest of chairs the condition was so bad there were so many stains on the chair seat and back which was so embarrassing. No Mirrors in Restrooms : There was no Mirrors in the banquet Restrooms, When I asked them about this the answer which I got this answer from Mr. Amit Manu (GM), He said it's not mandatory that in every restroom Mirrors should be there, Which was clearly state that they're not admiting their mistakes any where. Guest service : They don't know how to serve a guest there were so many problems for the same, Which I can't explain here because literally there were so many. All in all for their services rating which I can give for the Inde Hotel is 0 star. Mandap and Phere ceremony : When we booked the venue we decided to setup Mandap in open to sky and they setup as we agreed. But, when we were ready for the Phera ceremony there was no blankets in the month of "November" When I asked them for the same the answer which I got from Mr. Pawan (Operational Manager) He said you didn't tell us that you need blankets, Can't anybody beat this answer from the hospitality guy? That point was heights of limits. Because I didn't want to spoil my special day I didn't create any scene on that moment. After that they shifted Mandap into banquet area of course at that time early morning there were no possibilities of Mandap decorations. So, Finally they have spoiled Mandap decorations as well which I beinged charged for it. Last but not the least ,our seat ,Groom and Bride seat , it was in such a bad condition that the golden paint was coming out and seat cloth was stapled from upside and we already told FNP to make it perfect as required.Moreover they agreed to it as well but on my special day ,we found the same seat ,Dull , stapled , golden paint coming out. What to say now to these guys ?... More
  • Excellent
    11
  • Very Good
    0
  • Good
    0
  • Fair
    0
  • Poor
    6

Overview

Inde Hotel Chattarpur?is roughly located 15 km away from Indira Gandhi International Airport and 10 km from The Garden of Five Senses. The New Delhi hotel is inclusive of a spa center and offers complimentary breakfast service and Wi-Fi access as well. With its 45 centrally air-conditioned rooms to choose from that are spread over 3 floors, the hotel in New Delhi offers a comfortable stay. A host of conveniences available in the rooms include bathroom facility, closet, room heater with temperature control system, fruit basket, welcome amenities, coffee and tea maker and mini-bar. Apart from good accommodation in New Delhi, the hotel provides tour/travel assistance, front desk facility, laundry, concierge assistance, currency exchange and valet parking. Other facilities include restaurant, business center and banquet facility, to name a few. Nearby points of interest to drop by include Purana Qila (21 km), Raj Ghat (23 km) and Red Fort (24 km). Inde Hotel Chattarpur?is accessible from New Delhi railway Station (22 km) and Gurgaon Railway Station (24 km).

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.