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Imperial Palace

1 room, 2 adults
Good
3.5/5

Great location with an average service hotel, reached here via Yatra travels.on Jul 9, 2017

I was told by Yatra Travels that the Imperial Palace is a 3* hotel, but the sad part was that the...Read All

Naggar Road Aleo, Aleo, MANALI, HIMACHALPRADESH, India, Pin-175131 , Manali
Amenities:
  • Parking
  • Restaurant
  • Transportation Service
  • 24-Hour Security
  • Telephone
+ More

Rooms

Deluxe Room 03 Nights Package
Hotel Room
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Honeymoon Suite
Hotel Room
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Super Deluxe Room
Hotel Room
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Deluxe Room
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TripAdvisor Reviews

  • hotel_trip
    Great location with an average service hotel, reached here via Yatra travels.
    on Jul 9, 2017
    I was told by Yatra Travels that the Imperial Palace is a 3* hotel, but the sad part was that the room provided to us, had hot water running only at some fixed time. Also, the bathrooms were pathetic attaching the photographs for reference. The room had a great view of the river. Staffs are friendly but I carried my luggage up and down 15 steps while doing check-in and check-out, we need to get their attention. if not requested room service fellows would just watch us and would not help us, proactively. The food was average, not bad. Management was trying to do the best with the facilities they have got, but I believe its high time for the hotel to get a facelift as the location of the hotel is awesome and if a better service is provided, no clue this would be one among the best hotels in Manali.... More
  • hotel_trip
    Good Service, but lacks cleanliness
    on Apr 16, 2017
    I booked a package via Yatra and they offered us the stay in this hotel. Overall hotel service staff and food was good, but they lack cleanliness. My room category was Super Delux and it was not in good condition at all, dirty floor, torn blankets, bath tub leakage,... More
  • hotel_trip
    Good budget hotel
    on Apr 13, 2017
    I stayed in this hotel from 11 April till 14 April. The pros and cons of hotel are as follows Pros 1- Well behaved staffs 2- Good location and nice view from room I will suggest to take room no.304 for the best view 3- Quality of food is good. Cons 1- You have to climb quite a few stairs to reach reception and then if your room is on third floor then you will have a good workout in hotel itself 2- Frequent power cuts but they are of very low duration. 3- Also the rooms does not have AC may be due to manali weather but we found room getting hot during afternoon and fan was not of much help 4- currently renovation going on so if you are allergic to paint like me you will feel little discomfort due to paint smell Conclusion I liked the hotel as a whole. It is not a great hotel but a good hotel keeping in mind it's low cost room rent... More
  • hotel_trip
    Decent hotel by the river Beas
    on Oct 16, 2016
    Good unobstructed view of river Beas flowing below and mountains in front. Ideal for taking pictures. Hotel is built on vast space on the hills; rooms are spacious; hot water flows even from wash basin tap; neatness is seen and felt everywhere (floor, furniture, bed, mattress, bath towels, bathroom, toilet) Requires climbing of about 30 steps to reach reception or walking up over an inclined plane (route by which merchandise/groceries are brought to the hotel by cargo van); no lift inside the hotel; one has to walk up the stairs to the room which could be even on the 3rd floor (maximum). Situated 3 km from Mall Road (the shopping centre of Manali). One may have to wait for bus at an adjacent area called Aleo, or autorickshaw to go to Mall Road. Auto fare Rs.80 to Rs.100. Food quantity and variety in the restaurant just adequate; taste good.... More
  • hotel_trip
    Best hospitality one can ever experience.. wonderful vacation
    on Oct 13, 2016
    Best place to stay in manali.. The staff is really helping and nice and a 10/10 for the hotel owner... The place is a complete package of neatness, good food, nice ambiance, heartwarming views, budget and it is very close to the mall road.. Rooms contain all the amenities one would require... Overall a good place to be in manali..... More
  • Excellent
    10
  • Very Good
    9
  • Good
    6
  • Fair
    4
  • Poor
    3

Overview

Situated 50 kms from the airport, this place is conveniently located at the bank of Beam river. Bearing a total of 56 rooms, this place also boasts a multi-cuisine restaurant. Overlooking the scenic ambiance, is the front patio area that presents an ideal venue to lounge. A conference room that can hold upto 100 people, is ideal for conducting meetings and conferences.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.