• Home
  • India
  • kerala
  • Munnar
  • Chithirapuram
  • Igloo Nature Resort

Igloo Nature Resort

1 room, 2 adults
Good
3.5/5

Value for money spenton May 8, 2017

Had a memorable stay at Igloo Nature Resort with my family.It was a great experience. Facilities ...Read All

Chithirapuram Munnar, Chithirapuram, MUNNAR, KERALA, India, Pin-682036 , Munnar
Amenities:
  • Parking
  • WIFI
  • Internet access-wireless
  • Restaurant
  • Gym
+ More

Rooms

Executive - Holidays
Hotel Room
View More Images
Executive
Hotel Room
View More Images

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Value for money spent
    on May 8, 2017
    Had a memorable stay at Igloo Nature Resort with my family.It was a great experience. Facilities and services are good. I am very lucky to stay in such a great hotel.It was an admirable trip for my family to always remember.The atmosphere and service deserves a lot of appreciation.They allocate to us a clean and a nice room.External views from the room was awesome.... More
  • hotel_trip
    SO MANY OTHER BETTER PLACES TO STAY, totally unprofessional staff
    on Nov 18, 2016
    First of all, this hotel has two entries on Trip Advisor because the first one has so many bad reviews. You can see them if you look up 'Igloo Munnar'. We were meant to stay at Misty Guesthouse which is across the road but we decided to stay at Igloo because of the very pretty view it has of the mountains from the rooms. We asked if they had working wifi and were assured that they did. Of course that was a lie, it never worked. Due to the black money clear up and lack of money at ATM's we asked if we could pay 1800 (discounted from 2200) by card, we were told no. But offered a ride into town after 6pm to go to an ATM and were reassured by the receptionist that the ATM's did have money. We said a ride would be great because we could then have dinner in town. He then insisted I paid with whatever cash I did have upfront at check in. When it came time to taking us into town (which was at least 15 mins by rickshaw and cost 300 rupees) turns out he could only take one of us as he was on a bike. Very frustrating that he didn't mention that at the beginning. After we made a fuss, he said we could use the hotel jeep but they would charge us and he had to check with the boss. There was so much back and forth for about 20 minutes that we decided to go to the hotel next door for dinner instead and head to the ATM the next day. When we were sitting down to dinner at another hotel, the receptionist from Igloo comes running in and says a rickshaw is outside and we have to go now to the ATM. I was so shocked. I asked him if he was 100% sure the ATM's had money, he promised me they did and said he had just spoke to a friend and they had been there to get money. That turned out to be another LIE from him. When we got there, ATM's were empty and had been for hours. There was very loud construction inside the hotel, going on the whole time we were there. I asked what time the loud noises would stop and was told 7pm. I asked what time it started in the morning and was told 10am. I asked him 3 times if he was sure it wasn't earlier. I was promised it was at 10am. At 11pm, they started hammering and drilling underneath our room. I was so shocked. I left the room immediately and met the poor old caretaker on the stairs that was going to tell them to stop. In the room, they were bugs everywhere. The bathroom was dirty and totally run down. Please see photos. I think we were the only guests there. At 7:30am, the drilling and hammering started again. We were furious and had had enough by this point. When we confronted the receptionist at check out, he denied any wrong doing and all the lies he had told. He was so rude, so ignorant and so unprofessional. I suggest no one ever stays here.... More
  • hotel_trip
    nice views. okay service
    on Nov 2, 2016
    first of all the views from the balcony of the rooms is stunning.. you can open the shades of your window and see the sunrise from your bed. so location wise the resort is right up there. the hotel has nice gardens where kids can enjoy themselves. ala carte menu is fine. food was tasty. buffet breakfast was also fine. staff was polite and helpful. rooms are spacious, with nice beds, proper washroom, good amenities and nice views. over all its a place with comfortable rooms, nice service and good location.... More
  • hotel_trip
    Very nice and pleasant stay
    on Oct 21, 2016
    We really enjoyed the stay in hotel and its really calm and quiet.. also early morning mountain view is really awesome... one thing i want to convey to hotel management keep more varieties in that complimentary breakfast..... More
  • hotel_trip
    Worst customer care
    on Aug 15, 2016
    Insects in the toilet, smelly rooms No maintainance for rooms, wifi only in lobby Poor communication between staff and manger, it takes ages for them to say yes or no. Not preferable for family, All over not satisfied... More
  • Excellent
    78
  • Very Good
    96
  • Good
    36
  • Fair
    18
  • Poor
    27

Overview

Igloo Nature Resort is a 3 star hotel in Munnar which offers free breakfast services. This property is located 10 km from Munnar Bus Stand and 4 km from Dream Land Children Park. This 2 storey hotel in Munnar offers 15 rooms. Each room is equipped with in-room amenities like television, telephone, newspaper and an attached bathroom with toiletries.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.