Great food @ Gourmet Avenue @ Hyatt Hotel Pune India
on Jan 18, 2020
Had a great dessert today @ the Gourmet Avenue @ Hyatt!! Best dessert and the most friendliest, polite, well mannered, kindest, and professional young man Vikay, he was absolutely wonderful. Thank you again Vikay!!
on Jan 16, 2020
I have stayed here almost 30 nights over the last 3 months. Consistently excellent service. Very responsive staff. Personal greetings and everyone willing to help across reception, housekeeping, room service et all.
Monish at room service is very good.
Management team of Shobhit, Prakash and Zubin are terrific. Guest services are awesome.
Review for in-room food service at the Hyatt Regency Pune & Residencies, Weikfield IT Park, Pune.
on Jan 15, 2020
This review is only for the in room dining. The Hotel otherwise - including the breakfast buffet - is excellent.
The in room dining experience was disappointing. Their default spice level was somewhere in between very spicy and extremely spicy. Couldn't taste the food, due to the overwhelming spice.
And, This has happened on two-separate occasions, leading to my conclusion that this is their preferred or default spice setting. A poor assumption in my humble opinion.
A conversation to assess my level of spice preference (or tolerance..) at the time of taking the order from the room service staff would have been more appropriate. Their menu rates aren't cheap and assumptions on spice setting were ill-placed..
Hotel stay otherwise was fantastic. I would absolutely stay here again. The breakfast buffet, in contrast was excellent.
Iconic hospitality experience
on Jan 10, 2020
I had stayed 2 days at this charming place. I can say this was iconic hospitality hotel .Every staff was fabulous at their duty & went out of their way to lookafter me from date of checkin to check out .I loved hyatt regency club services at evening hr.
Truly an 5 star property and service!!!
on Jan 10, 2020
I would like to congratulate Hyatt Regency Pune & Residences's management for employing excellent staff. I stayed at the hotel from 2nd Jan till 6th Jan and really enjoyed my stay and appreciated the lengths staff went to make me feel welcome.
I have traveled and stayed at hotels all over Australia and overseas and I can confidently say that Hyatt Regency Pune was the by far the best hotel I stayed at. Management and staff should be credited for that. All facilities were well maintained.
I would like to thank staff from front of house area, breakfast buffet, spa & gym and room service for taking good care of me.
I would like to personally thank Vinayak from Spa & Gym, Hemant and Vinay from breakfast buffet for their service. All 3 staff members provided polite and helpful service. They understand the importance of customer service and went above and beyond to make me feel welcome. In saying that, every staff member I dealt with were very helpful as well.
I look forward to staying at Hyatt Regency Pune again in February.