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Hotel Willow Banks

1 room, 2 adults
Very Good

Best hotel of Shimla on Mall Roadon Feb 3, 2019

It's an awesome hotel located at the Mall Road with an amazing cafe. Food and live music at cafe ...Read All

The Mall, Near Tourism Lift, The Mall, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
  • Parking
  • Internet Access
  • WIFI
  • Breakfast in the Room
  • Internet access-wireless
+ More


Deluxe Room (without balcony)
Hotel Room
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In High demand

Premium Room (with large balcony)
Hotel Room
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In High demand

Super Deluxe Room (with small balcony)
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Best hotel of Shimla on Mall Road
    on Feb 3, 2019
    It's an awesome hotel located at the Mall Road with an amazing cafe. Food and live music at cafe is mind blowing, even the view during night is breath taking. Every time i visit Shimla, i come here to enjoy the live music and food. Must visit for the live music lover. ... More
  • hotel_trip
    Lovely Heritage hotel with yummy food and excellent service
    on Feb 2, 2019
    Hotel Willow Banks, is just a 5 minute walk from the HP tourism lift and offers you an excellent stay with good service. they also have their in-house restaurant and spa services. The food is good and they have a lot of cuisines to choose from. ... More
  • hotel_trip
    Best Location, Beautifully Designed Hotel
    on Jan 30, 2019
    If you plan to visit to Shimla, I must highly Recommend Willow banks, As the most Popular, Centrally located, Nice Rooms and amazing food. Ambiance: Beautifully designed and Cozy View : The View of sunset you can imagine Rooms: Nice Service : Warm Restaurant : the Best in Shimla food : great taste Value : very well priced, Absolutely worth it Special Feature : A great vibe in the evening, very warm atmosphere with Live Music echoes in the hills! Highly Recommended ! ... More
  • hotel_trip
    Wonrderful hotel
    on Jan 28, 2019
    Great room. Wonderful view. Easily accessible on Mall Road (you can use the lift if you dont like climbing stairs). Good food in a la carte restaurant. Great atmosphere in their annexed pub. Food was ok there however. Food a bit pricey when compared to other places but still very reasonable. I totally recommend this place and will definitely stay there during my next trip to Shimla. ... More
  • hotel_trip
    Good Hotel in Mall Road!
    on Jan 27, 2019
    The Hotel is nicely located in mall road and quite close to Tourist Lift. We wanted to book the hotel close to Mall Road and hence we choose this hotel. We parked in the Central Parking and used Hotel back entrance which was about 200m from Lift. We also took porter for our luggage. The staff was good and the food ordered from their restaurants was tasty. They have two restaurants in their complex - Cafe Simla Times and Eighteen71. Bathroom amenities, hot water etc. was working and fine. The thing where they can improve is room heating. The temperature was sub-zero and the common area like reception was adequately heated but its not same with room.... More
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centrally located on the Mall Road, Hotel Willoe Banks has a multi cuisine restaurant. The hotel is just 2.5 km away from Shimla Railway Station. It houses well maintained and furnished rooms for accommodation. All rooms are centrally heated and equipped with amenities like Free Wi-Fi, LCD television, lockers, tea/coffee maker and mini fridge. Super deluxe and premium rooms have an attached balcony giving a mesmerizing view of the hills and city of Shimla while Deluxe rooms are Mall road facing. This hotel in Shimla has a gym, spa, beauty salon, indoor and out door games and conference hall. The other services available at hotel are tavel desk, laundry and doctor on call. Eighteen71 Cookhouse and Bar offers buffet breakfast, Oriental cuisine, International grills and a well stocked bar. Hotel Willow Banks is situated at a distance of 21 km from Shimla Airport and is easily accessible from the Tourism lift (1 minute away).


Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 12 PM.

  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.