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Hotel Willow Banks

1 room, 2 adults
Very Good
4/5

Good but not Greaton Oct 8, 2019

The location of the hotel is brilliant. On the mall road and a 5 mins walk from the ridge area. W...Read All

The Mall, Near Tourism Lift, The Mall, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast in the Room
  • Internet access-wireless
+ More

Rooms

Deluxe Room (without balcony)
Hotel Room
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In High demand

Premium Room (with large balcony)
Hotel Room
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In High demand

Super Deluxe Room (with small balcony)
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Good but not Great
    on Oct 8, 2019
    The location of the hotel is brilliant. On the mall road and a 5 mins walk from the ridge area. We stayed at the valley view rooms which provide a nice view of Shimla City and the ridge from the balcony. The adjacent cafe - Cafe Shimla Times also provides nice finger food. The breakfast is absolutely delicious. However the rooms are a bit small and the fittings and finish are not of highest quality considering the price you pay. The bathroom is also cramped and you have to stand on a non functional bathtub to get a shower which I thought is very risky for elder people. Overall very good hotel, but there are some areas they need to work on. We had a nice trip to Narkanda Thanedar and Mashobra from Shimla. For the entire trip experience search Google with ramblersnaps.blogspot... More
  • hotel_trip
    Luxuries room and with fitness place
    on Sep 22, 2019
    They provide very nice rooms and good service . They provide also free internet and fitness place to take relax and do your body exercise for good day. They provide bar also for tourist to spend some time ... More
  • hotel_trip
    Feel the heritage!
    on Sep 15, 2019
    Must recommend to the every family or the romantic couples who plans to visit Shimla. Closest to mall and lift, spacious room with the magnificent views of The summer capital of Britishers. Polite and helpful staff always smiling to help you in every way.... More
  • hotel_trip
    Amazing property.
    on Sep 11, 2019
    Hi. I stayed at this hotel for 3 nights and booked two rooms. We were allotted the attic rooms which had amazing view and the room was perfect.You need to park your car atand the multilevel parking opposite Hotel Combermere. From there you need to take the Tourism lift which charges abtof 10rupees for adults and 7 ruppes for senior citizens. The hotel has its own lift too. PROS. #We requested for a coolie which they happily provided.(you need to pay xtra for that) # We were offered a welcome drink (iced tea) and ids were checked. #Mr. Kuldeep Verma was at the reception who made us really comfortable. #Rooms were well cleaned. Had two huge windows. Mini bar. LCD TV. #It has an adjoined restaurant EIGHTEEN71 and a cafe named SHIMLA TIMES. #Cafe shimla times has some amazing wood fired pizzas. CONS. #We booked the hotels through MMT. We got two coupons stating that we were entitled for two complimentary mocktails per room. The hotel denied it completely saying that it is expired in may although the year wasent mentioned. #I ordered a chicken sandwich from the midnight menu for which I was charged abt 380 rupees. It was actually pathetic. The word is PATHETIC. IN THE END THE STAY WAS AN AMAZING EXPERIENCE.SITUATED RIGHT ON THE MALL ROAD; IT MADE IT GREAT FOR US TO HAVE A GREAT TIME.... More
  • hotel_trip
    Nice place with good bar
    on Aug 6, 2019
    It was Jan'18 when we visited this property. Decent property in Shimla at Mall Road with indoor as well as outdoor bar and restaurant. They had decent cocktails and good food... The rooms though we're not great. For reaching the hotel, you need to use the common lift. There is a hotel lift as well for which you have to walk on a inclined road for sometime.... More
  • Excellent
    206
  • Very Good
    287
  • Good
    97
  • Fair
    16
  • Poor
    22

Overview

centrally located on the Mall Road, Hotel Willoe Banks has a multi cuisine restaurant. The hotel is just 2.5 km away from Shimla Railway Station. It houses well maintained and furnished rooms for accommodation. All rooms are centrally heated and equipped with amenities like Free Wi-Fi, LCD television, lockers, tea/coffee maker and mini fridge. Super deluxe and premium rooms have an attached balcony giving a mesmerizing view of the hills and city of Shimla while Deluxe rooms are Mall road facing. This hotel in Shimla has a gym, spa, beauty salon, indoor and out door games and conference hall. The other services available at hotel are tavel desk, laundry and doctor on call. Eighteen71 Cookhouse and Bar offers buffet breakfast, Oriental cuisine, International grills and a well stocked bar. Hotel Willow Banks is situated at a distance of 21 km from Shimla Airport and is easily accessible from the Tourism lift (1 minute away).

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.