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Hotel Welcome Plaza

1 room, 2 adults
Good
3.5/5

Need many improvementon Dec 18, 2017

I went to New Delhi for a business trip in Dec 2017. On Oyo I checked photographs and selected th...Read All

15A/53, W.E.A, Ajmal Khan Road, Karol Bagh(Near Punjab Sweet), Ajmal Khan Road, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • WIFI
  • Internet access-wireless
  • Restaurant
  • Room service
+ More

Rooms

Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Need many improvement
    on Dec 18, 2017
    I went to New Delhi for a business trip in Dec 2017. On Oyo I checked photographs and selected the hotel, it was not as shown in the photographs. Very old furniture, WiFi was not working, poor room service, not clean, they deliver food for 2 pax 60 mins after ordering. Not meaningful to stay. ... More
  • hotel_trip
    An OK hotel for a 2 day stay, marred by poor customer service.
    on Mar 15, 2017
    On arrival, our large group, of 37 , were unable to check-in, due to rooms not being ready for another 3 hours,, no plastic room cards being available, and the computer system being down! Reception staff, mainly male, were totally useless, and just pointed us towards an open bar/cafe area to wait, with out cases, til they were ready. No complimentary drinks were offered, yet they were aware we had all been travelling for over 12 hours, and they must have known we were coming!! 2 hours later a young lady from client services seemed to take charge and started to give out our room cards. The rooms were fine, once we had checked in.the walkin showers are nice. The food was just ok, both breakfast and dinner are self service. The hotel could do with a make over. On leaving, when all the group had made an effort to be up and ready early, and had paid their bills the night before, .. the reception staff stopped the coach at the gate, having "found" a couple of unpaid bar bills .. they said.. they kept us waiting nearly an hour, while it eas sorted... The bills had been paid! Never again. Give this one a miss. ... More
  • hotel_trip
    Pathetic place to stay!
    on Jan 6, 2017
    I was in Delhi for 1 night while transit and wanted to stay close to Karol Bagh. I booked this hotel looking at the proximity to the main Karol Bagh market. And that is the only plus point it has, else everything is better to forget! Firstly, I booked room for 3 people and the owner tried to gave me a sub-standard small, double-bed room. I asked him that I have booked for 3 people and showed him photographs of the room because the room given to me completely different, small and poor. When I protested then he asked his staff to show me the other room which was similar to the actual photograph on website. Actually, he was trying to be over smart and giving me sub standard room while charging for superior room. Next, linen in the room were not clean and no toiletries were provided until I called and asked for that. Bed sheet and quilts had stains on them. Breakfast was also tasteless and below standard. This is the worst hotel I have ever stayed in my life and would not recommend to anyone!... More
  • hotel_trip
    Families stay away..Poor reception staff with pathetic facilities..
    on Aug 20, 2016
    This hotel was booked by our shaggy tour operator,Tracking the hotel is a night mare and very inside of the street.When we checked in this hotel it seems he did not informed about less than 5 years kids.He has given a room which is very old type with noisy window third class AC.The TV itself not working and no Power outlet for charging.The Washrooms are Pathetic and no proper wash basin or screens and completely maintained like a Hostel. The Morning breakfast was pathetic and when we checked out. He said you have two kids and upgraded to family room which costs you additional and driver charges extra. I said to them in any of the hotels, the kids less than 5 yrs are complementary.Finally he did not accepted and we paid what ever amount and left the hotel. The Hotel Manager/owner realized and keep on calling us to return back that additional money charged.Realization is fine but mistake is mistake. Please stay away from this hotel if you are going to stay with your families.This Hotel is not for the Families.... More
  • hotel_trip
    Suitable for families.
    on May 28, 2016
    It is a nice hotel with friendly and polite staff and reasonable pricing. very suitable for families. There are many resaturrants nearby and its in the market. the management helps to organise sightseeing tours and is very well connected to tour guides... More
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    3
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Overview

Hotel Welcome Plaza is one of the best hotels in Karol Bagh, New Delhi. The guests are offered world-class facilities and quality services at affordable prices. This budget hotel comprises of 18 well-designed rooms having peaceful ambience. Free Wi-Fi, elevators, power backup, laundry, travel desk and multi-cuisine restaurant are some of the features of the hotel. Explore the major tourist spots near the hotel including Connaught Place, Rajouri Garden, Karol Bagh and many more interesting places.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.