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Hotel Vilena

1 room, 2 adults
Fair
2/5

Not impressedon Jul 31, 2013

The hotel in Mapusa is near to the market (fruit and veg). We stayed here after looking in the lo...Read All

Ambrosio Centre, Mapusa Above Andhra Bank, Near Municipality Feira Baixa, Mapusa, Goa, GA 403507, Mapusa, GOA, GOA, India, Pin-403507 , Goa
Amenities:
  • Room service
  • Front desk
  • H/C running water
  • Cable/satellite TV
  • Attached Bathroom
+ More

Rooms

Triple Bed A/c Room
Hotel Room
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Double Bed Non A/c Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Not impressed
    on Jul 31, 2013
    The hotel in Mapusa is near to the market (fruit and veg). We stayed here after looking in the lonely planet which said it was the best in the whole of Mapusa!! It is not good, they make you fill out forms which they hand to the police (apparently they do this with all travelers in case we do drugs but it made me feel uneasy). There are 3 dogs in reception which look a little intimidating and one of them growls, they also bark throughout the night!! rooms are dirty and our bathroom stank of urine. the windows don't fit properly, although you are high up so i don't think anyone could get in!? Personally i think its wise to skip Mapusa completely!!... More
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Overview

Hotel Vilena is a budget hotel in Goa that is located at 9 km from the Calangute Beach. Guests can avail of room service at this hotel. The Thivim Railway Station is at 9 km from the hotel. Hotel Vilena has 14 AC and non-AC rooms spread across 2 floors. Each room has an attached bathroom with a supply of hot and cold water. Additionally, the rooms have satellite TVs. This Goa hotel also offers wake-up call services to its guests. The hotel houses a bar and restaurant. Hotel Vilena operates a front desk to cater to guests. The Mapusa Bus Stand is at 0.5 km from the hotel and the Goa International Airport is at 37 km. Guests can visit the Baga Beach (9 km), Chapora Fort (10 km), and Vagator Beach (10 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.