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  • Hotel Universe Inn

Hotel Universe Inn

1 room, 2 adults
Good
3.5/5

Very bad experienceon Dec 28, 2018

It seemed that they didn't really care about the quest.the outside seems to be good but didn't ju...Read All

17-A/51, Ajmal Khan Road Karol Bagh, Near Karol Bagh Metro Station , New Delhi
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Outdoor Parking
  • Restaurant
+ More

Rooms

N/A
Hotel Room
Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room
Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Air Conditioning
  • Private Bathroom
  • Internet / Broadband
  • Television
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very bad experience
    on Dec 28, 2018
    It seemed that they didn't really care about the quest.the outside seems to be good but didn't judge a book by its covers. The room sacred. The beds are dirty and the furniture is very old ,room was small and old,maintenance is not good,worst hotel and very bad experience. We stayed some time and then left.... More
  • hotel_trip
    Ok for Delhi
    on Feb 4, 2018
    We spent a couple of nights here on a stopover in Delhi. The room is spacious but in desperate need of a thorough clean. Be aware that there are no towels provided (though, considering the general level of cleanliness, I'd be unlikely to use them if they were provided!). + Spacious + Decent WiFi speed (available in room) - Bedsheets, floors, surfaces, windows, bathroom etc. all really grimy. Bed linen looks about 30 years old and I wouldn't like to speculate whether it's been washed recently. - Location is within a market but is very noisy. We were also warned multiple times that the area is dodgy for tourists and to stay on our guard, which was a bit disconcerting!... More
  • hotel_trip
    Good stay
    on Apr 22, 2017
    Very nice hotel we stayed for 02 nights staff are very good specialy front office room service excellent manager is very helpful best location for shopping and restaurants house keeping needs little improve... More
  • hotel_trip
    Ok hotel, good by Delhi standards
    on Oct 29, 2016
    This hotel owner has another hotel called Hotel Delhi Pride nearby. I reviewed that hotel too. Compared to that, Delhi Pride is a tad better. Same location (Karol Bagh), bazaar area, lots of noise, 20 mins walk to the metro station. The restaurant is on the terrace. It is smelly, table clothes were dirty, food is terrible. One AC was not working.... More
  • hotel_trip
    Overall Bad Experience
    on Sep 29, 2016
    Very Bad experience. We stayed only for one night in this hotel, however we had very bad experience There was all mess in the lift lobby, used towels, mops were lying there. Bed sheet in the room was not clean, We had to ask room service to replace the bed sheet,they did respond but after 5 to 6 requests. There were cobwebs under the curtains in the room. Night lamp was not working. Strange thing I noticed: when ever bathroom lights were ON my cell phone was not working and if I turn off bathroom lights my phone was working again.... More
  • Excellent
    20
  • Very Good
    11
  • Good
    9
  • Fair
    4
  • Poor
    7

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 01 PM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 01 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.