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Hotel UK

1 room, 2 adults
Poor
1.5/5

Scam - dirty rude hotelon Feb 25, 2019

We arrived late from a trip and our other hotel cancelled on us at last minute meaning we were st...Read All

9270-71/6 Multani Dhanda, paharganj, Paharganj, NEW DELHI, DELHI, India, Pin-110055 , New Delhi
Amenities:
  • Parking
  • WIFI
  • Breakfast Services
  • Internet access-wireless
  • Airport transportation
+ More

Rooms

Superior Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Scam - dirty rude hotel
    on Feb 25, 2019
    We arrived late from a trip and our other hotel cancelled on us at last minute meaning we were stranded at 2 in the morning. An auto rickshaw driver forced us to hotel Uk. They charged us 5000 rupees for one night which was extortionate price, we tried to leave and not pay but we were forced to stay. They took ages with our passports and we felt very unsafe. The manager eventually came out we asked for a receipt and he refused to provide one he was extremely rude to us and told us to get to our room and go to bed. The room was dirty, no paper in the bathroom, no light in there and electrics covered with sellotape. The Windows were so thin we could hear all the stray dogs barking through the night, then the traffic and then at 8am the staff start using circular saws, and blow torches outside our room. Did not sleep at all. At breakfast we were told it was complimentary but then they tried to charge for it, we refused to pay and they accepted eventually. Then tried to convince us to stay in their cheap rooms, they weren’t cheap when they wanted to scam us into staying there!... More
  • hotel_trip
    Plumbing
    on Jan 9, 2019
    Throughout the world hot water is plumbed into the left-hand tap or mixer and cold water into the right-hand tap, or mixer. But not so in Best Western Swiss Cottage hotel. The bath-room wash-basin follows the world-wide practice of left hot and cold right: but the shower unit has adopted left cold and right hot! This fault led me to complain about the absence of hot water to the shower and it was only on my second morning that I realised the plumbing was effectively "back to front".... More
  • hotel_trip
    Terrible
    on Oct 18, 2018
    Please don't stay here. Terrible staff and treatment of guests. Extremely over prized. The bathroom was very dirty, bed sheets had stain marks. Basically every time you get our your room, staff will come running to you with a new scam.... More
  • hotel_trip
    Scammers
    on Sep 6, 2018
    Scammers, please don't stay here. First of all the charges are bloody unbelievable. You get a better room in nearby hotels for one third of the price. Hotel UK charges you very high. Now the receptionist is a full on fraud as well as partner of the establishment. They blindly allow prostitution in this place. Not fit for family stay at all. The room service is slow and bad. Extremely rude. Will enter your room without even knocking. Asks for tip all the time and even after tipping 500 INR they keep begging. Food is the worst here, eat out if you stay at all. Never book tickets or exchange money from here you will be ripped out. I recommend you never visit this place. Hotel USA is also owned by them so don't go there as well.... More
  • hotel_trip
    Friends trip
    on Jul 13, 2018
    Average stay experience at the hotel. Came for a very less time where we needed only to frenshen up and the rooms also were moderately clean, but one thing that we were charged more than what we were quoted n this seemed like cheating... More
  • Excellent
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  • Very Good
    0
  • Good
    2
  • Fair
    1
  • Poor
    7

Overview

Hotel UK, located near to the iconic Red Fort (3 km), is accessible from the New Delhi Railway Station (1 km). This New Delhi hotel provides Wi-Fi internet connectivity. This 4-floor hotel has 34 rooms with attached bathrooms. All the rooms feature TVs and desks. This accommodation in New Delhi has a front desk that caters to needs of the guests. It offers laundry, luggage storage, room service, and medical services. Hotel UK is at 0. 5 km from the Pahar Ganj Police Thana Bus Stand. It has a travel counter that provides transportation to the Indira Gandhi International Airport (15 km). Guests can visit the India Gate (5 km), Jantar Mantar (4 km), and Jama Masjid (mosque; 5 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.