Good palce to stay at Manali
on Aug 5, 2017
The hotel is 2 km away from the mall. The room is well furnished but the hotel construction completed only partially. The food served is over priced and if you dont ask the price and quantity of each dish you will end up with a bill twice the amount of your hotel bill. However there are plenty of eateries outside
Most careless hospitality place
on Jun 2, 2017
Stayed during 31st May 2017 to 02nd Jun 2017. Highlights of disgrace : Most arrogant staff and indifferent too, food was always cold and repetitive, no sufficient dining place compare to hotel capacity, rigid policies (dining place was insufficient, but they didn't ready to serve food in room). Menu choices are very limited. We bought food from outside to change taste, but hotel staff didn't even bother to warm it. I got to know later that they don't have microwave ovan! No generator back up to hotel (we are told Electricity is consistent, but it wasn't). Room was fine, but too small for three adults. Location is good. Can you imagine they don't have POS to pay, we had to pay cash. Top of it, at maximum places wifi wasn't accessible. Many times i had to stand at staircase, hold laptop in hand, download and then work. We used our mobile hot spots! Its typical situation of demand more than supply so not bothered to care customers. I felt bad despite of good location, the carelessness have failed measurably.
on May 30, 2017
I stayed at the hotel for 3 nights, 3 deluxe rooms booked for my family.. rooms were excellent, clean and newly built however on the 4th floor.. the view was great but the hotel staff lacks hospitality.. we were specially booked in there by my tour operator for good reviews on food served, but i must mention that the food served in the buffet wasn't up to the mark not the veg and neither the Non Veg.. yes but the food ordered on ala carte had good taste..
No Milk, fruits, kelloggs in the breakfast... very dissappointed, On complaining the Manager Mr Pervesh promised me and my tour operator that he will compensate for the same and provide good service, but really unpleasant behaviour on the last checkout.. inspite of informing in advance to provide packaged breakfast the next day as we were leaving by 6:00am the duty manager mentions, that he wont provide anything as he has been informed the previous day..
No value for Money spent...
on May 6, 2017
Truly exceptional hospitality for the 3 days and the Resturant service was top class. Special mention of Mr. Rinku a true professional with a charming smile. Really enjoyed the stay. Thank you manali inn
A budget Hotel
on Dec 5, 2016
Hotel was very good and the staff of hotel was very helpful. The location was good and convenient. The view from hotel was good. Overall value for money stay. As per the amount i paid. I got the comfortable stay.