on Oct 30, 2017
Its nice to stay in this hotel,front office staff are very helpful and awesome hospitality, rooms are perfect, neat and clean,I suggest other for stay the fables hotel.all the service staff are very nice.
Filthy hotel with extremely rude customer service
on Aug 30, 2017
Stayed here for a few hours as I was in Delhi for a day trip. While booking they are all goody goody, however, they are extremely rigid to any requests that you have, they'll book you for the whole day and even if you checkout on the same day they'll send you an incorrect bill showing checkout of next day.... looks like they are running some illegal racket.
The room was not maintained coffee stains were not cleared from the tables.
I thought of making myself a coffee in the coffee maker, Thank god I thought of checking it before making one. It was not cleaned for years it seemed like and I almost fainted when I opened the lid it was stinking.
I ordered Paneer pakoda which gave me terrible tummy ache and I could not eat anything else for the rest of my day.
And do not expect their customer service to be courteous in case you want the bill to show what is right. EXTREMELY RUDE customer service guys..... Please avoid going here there are many better options around.
Terrible food, bad maintainance
on Aug 21, 2017
I have stayed here before, when it was called Ras Vilas. And then when there was a Naga restaurant attached. It was a good place then. Now it has deteriorated badly. Breakfast and food generally unbearable. I ordered mutton curry but could not chew the pieces. The ac and shower were not working so I was shifted to another room. Then the lift stopped working for 2 days. I think the hotel lacks proper management.
Excellent service with kind and cooperative staff & superb location.
on Aug 20, 2017
I stayed here for almost 1 month with a gap of 1 week and so. Front desk executive are very kind and well mannered. Hotel Staffs are very efficient and courteous. Location is superb in the heart of the city. Would prefer staying wherever I visit Delhi.
on Jul 11, 2017
hotel location is very good... at safdarjung enclave...staff is supportive... but number of staff is less... neat and clean rooms.. hair dryer... digital locker.. refrigerator.. LED TV...free wifi available.. most of the rooms having natural light.... 24 hr food facility... overall good stay