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Hotel Thames International

1 room, 2 adults
Good
3.5/5

Very poor service and non co operative manageron Apr 26, 2019

Stayed for 5 days during our official tour. Very poor and unsatisfactory service. Receptionist wa...Read All

181, Rashbehari Avenue, Gariahat, Gariahat, KOLKATA, WEST BENGAL, India, Pin-700019 , Kolkata
Amenities:
  • Parking
  • Valet Parking
  • Internet Access
  • WIFI
  • Restaurant
+ More

Rooms

Deluxe Room
Hotel Room
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Standard Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Very poor service and non co operative manager
    on Apr 26, 2019
    Stayed for 5 days during our official tour. Very poor and unsatisfactory service. Receptionist was non professional and didn't know hospitality. food quality was very very poor.They used to tell having veraiety of food but served same rice, pulse, mix vez roti in dinner for all day. Non veg item chicken and fish taste was like road side hotel. complained about food quality to restaurant staff and manager but no response. They don't care about the visitors problem, need and satisfaction. They don't even receive call at reception, room services and House keeping. Behaviour of Reception staff including Manager was very rude. They dont accept card payment and deal only in cash.... More
  • hotel_trip
    Comfortable stay ..
    on Mar 2, 2019
    Booked this hotel for 5D/4N for my parents... As mentioned in earlier reviews, the location of the hotel is the biggest advantage . Rooms are comfortable, clean washrooms.. The buffet breakfast had limited options and generally repeated .. Overall a decent facility and good stay..... More
  • hotel_trip
    Location, the biggest advantage
    on Apr 7, 2018
    We stayed in this property for one night only. It was a short stay, but overall okay. Since it is an old property and located at a busy junction, luxury is not expected. Rooms are big, but differ from the photo shown and a bit dull and shabby. However, the housekeeping immediately cleaned the toilet on my request. No hot water available at bathroom, and no toiletries offered. The rooms can be made more lighted. You cannot remove the curtains also, as next building is just adjacent. Breakfast is limited and not satisfactory. Airport ad Railway station both are very very far from here. But the major positive point is the Gariahat junction where it is located. You will have all kinds of shopping hub, from Forum mall at a very short distance to street shopping with variety and cheap options. All famous saree shops are nearby. There are lot of options of food at nearby places, with variety of items and rates. Just explore and enjoy. No need to have food at the hotel. However, the staffs are polite & helpful, with prompt service. We had a nice comfortable stay here. If you are planning a budgeted stay, then definitely can go for it. However, check the tariff at different websites, as in some websites it is unnecessarily hiked.... More
  • hotel_trip
    Gariahat Kolkata
    on Jan 1, 2018
    Good Hotel for long and short stay near Gariahat. you can reach hotel via Cab,local auto, local bus and Trams.Affordable hotel.Food is average if your are comparing with north indian food. will give 4 out of 5.... More
  • hotel_trip
    Stay at Thames for a family wedding!
    on Dec 6, 2017
    Location wise, superb..Right on Gharihaat market side place..Amenities wise, rooms are spacious, bathrooms clean n neat! But service needs huge improvement! Hot water is not available at all...Food is average/okay at times...Rooms do stink at times too...2.5 out of 5 for the rooms!... More
  • Excellent
    8
  • Very Good
    13
  • Good
    14
  • Fair
    3
  • Poor
    6

Overview

Located at 3 km from the Kalighat Kali Temple, Hotel Thames International can be reached from the Ballygunge Junction (0.6 km). The hotel in Kolkata offers complimentary breakfast to its guests. This hotel has 5 floors and 21 AC rooms. The in-room amenities include an electronic safe, a minibar, tea/coffee maker, direct-dial phone, Wi-Fi Internet access, and cable TV. The attached baths have running hot and cold water. This Kolkata hotel extends room service, laundry facility, housekeeping, and wake-up call services. It also provide banquet facilities and houses a business center. The hotel can be reached from the Ekdalia Bus Stop (0.2 km) and the Netaji Subhash Chandra Bose International Airport (20 km). It provides airport transportation service. The tourist spots that guests can visit include the Rabindra Sarovar Lake (1 km), Birla Mandir (temple; 1 km), and Victoria Memorial (6 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.