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Hotel Swisston Palace

1 room, 2 adults
Good
3/5

we fledon Dec 20, 2011

we fled from this hotel the minute we stepped in. we saw the rooms. sheets where dirty and staine...Read All

17A/18 WEA, Ajmal Khan Road, Karol Bagh, Near Metro Piller 99,, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Doctor on Call
  • Room service
  • Laundry facilities
  • Air conditioning-Room
  • Attached Bathroom
+ More

TripAdvisor Reviews

  • hotel_trip
    we fled
    on Dec 20, 2011
    we fled from this hotel the minute we stepped in. we saw the rooms. sheets where dirty and stained. bathroom was shabby and old. gosh the place must not have been renovated in 20 years. wish Delhi hotels would invest in some renovation from time to time.... More
  • hotel_trip
    The rooms of this hotel don't resemble with the reality!
    on Dec 12, 2011
    Please never get enchanted by the photographs of the beautiful rooms displayed on their website. Yes the rates are cheaper compared to other hotels and the persons at reception are polite but never get enthusiastic over those photographs!... More
  • hotel_trip
    Be careful, the website is not reality!
    on Nov 1, 2010
    We just come back from a 1 month trip and must say that the Swisston palace was a disappointment for us. As it was our last stop before coming back home, we wanted a nice place to stay and therefore decided to go to a more expensive hotel. But none of the rooms were corresponding to the pictures displayed on their website, and despite it is supposed to be well maintained, having a hot shower turned into a difficult and tiring experience with the staff of the hotel. We finally had to move to another room, and of course the next day we had no choice but to pay the full price, although it is clearly not a value for money place.... More
  • hotel_trip
    Don't believe the website
    on Oct 19, 2010
    We travelled with a group to the Commonwealth Games and based upon their website chose this hotel as our base. Don't believe the website. The photos displayed on their website are not from this hotel. Being older travellers we are perhaps less tolerant of substandard accom. and whilst the rooms were cheap we got what we paid for. The result was that many of us left the hotel early to find alternative clean, comfortable accom. that met our standards.... More
  • hotel_trip
    wonderful stay
    on May 7, 2010
    Hotel Swisston Palace is reputed for its excellent service.Hotel Swisston Palacein the heart of Delhi in karol Bagh. An exotic experience of awonderful holiday stay in Hotel Swisston Palace. A nice clean and comfortable hotel that had nice staff.... More
  • Excellent
    1
  • Very Good
    1
  • Good
    0
  • Fair
    4
  • Poor
    0

Overview

Hotel Swisston Palace is a 2 star property in New Delhi located. This hotel features A/C rooms with wall to wall carpet. The hotel has elegantly furnished rooms which provide in house amenities like multi channel colour T.V., direct dial telephone, attached bath with running hot and cold water round the clock, refrigerator. Additional services provided by the hotel are tour & travel services, 24 hours room service, doctor on call, laundry services, Generator facility, lift system round the clock in hotel. Hotel Swisston Palace is strategically located to add ease and convenience to your stay. It is situated in the heart of the city, Karol Bagh which is one of the largest commercial hubs of Asia, in terms of shopping and trading.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.