Its my worst experience at Puri. I booked Hotel Swarg from Booking.com with confirmation number- 1395.027.902 PIN CODE: 9448 at Rs. 1900/- Per day for two days , 27th Sept to 29th September. After booking I tried to be sure that hotel swarg is booked online correctly. I dialed the number I got from Booking.com after booking. I got Mr.Manas Kumar Behura who told me that Booking.com don't know about the availability of the room. All rooms in Hotel Swarg are already booked. He told that he could offer rooms in different hotel within 300m from Swarg at same price. But for that we have to pay minimum 50% of 3800/- i.e. 2000/- at His account. I did so. He made me confused saying that it was very hard to keeping room available in this season, specially after 105 days' Darjeeling bandh. He gave me his account number as follows---
Name: Manas Kumar Behura
I booked the hotel and paid 2000/- through netbanking.
After going to Hotel Swarg I found that Manas Kumar Behura (M-9861312629;7077025135, 98613 12629) is not Hotel Owner. He is a commission agent who uploaded the advertisement for Hotel Sward. I was offered a hotel 1 Km away from Shotel swarg (Hotel Sward is located one bulding back to a sea facing hotel. But tourist can see sea beach from Swarg.). Hotel was unnamed under construction. even Drinking water is not available in this hotel.Any hotel like this hotel I was offered can be booked at 500/- per night in this peak season of Durgapuja.
I protested a lot. They at last offered Swarg and another hotel in second day. Both are worst. Both are located in a narrow lane where fishermen reside. Fishy smell are coming always. It might make u vomit.
After that I came to know the Original Owner of the Hotel Swarg. I requested him to cancel my lastday booking. I told that I have already paid 2000/-. I dont wanna stay in that hell.... More
placed at great location
on May 1, 2017
the location of this hotel is really awesome ..2 mins of walkway from seabeach to hotel..amazing price here you can get.. u can really enjoy with it ,,after booking it,,good service ..good cleanlinesss..... More
on Aug 28, 2012
The location of the hotel is awesome, if lucky you can get a room with a verandah side facing the sea. Its 2 mins walking distance to the Golden beach, situated behind the the Hotel Swapnapuri.
The hotel can definitely be better maintained. The hotel is pretty new, hence the rooms and accessories are new, but due to lack of maintenance most of them don't work. Though the Manager is a helpful guy and he arranged a spare TV. There room service is from 6.30am to 10.30am and 5pm to 11pm. At other times its difficult to find a staff. There is no security and if you come by the early train, you may see stray dogs moving inside the hotel. The surroundings is very dirty.
At this price you may search and get better maintained hotels in this area.
I hope the management will take much care to improve the services.... More
Hotel Swarg is a budget hotel overlooking the serene sea. Located in the prime area of Swargadwar , it's just 10 minutes away from the Jagannath Temple. It offers a total of 30 rooms furnished with most of the basic amenities. The prompt service and polite staff add charm to the stay.
Check in Check out
Hotel Check-in Time is 08 AM, Check-out Time is 08 AM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 08 AM and the standard check-out time is 08 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.