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Hotel Surya Villa

1 room, 2 adults
Good
3/5

Pathetic Hotel in a good neighbourhoodon Sep 22, 2019

Rude people, stingy attitude and dirty rooms. The owner in particular seems to be a seedy indivi...Read All

Lane-A, Koregaon Park , Pune
Amenities:
  • Internet
  • Parking
  • Restaurant
  • Free Parking
  • Air Conditioning
+ More

Rooms

N/A
Hotel Room
View Image
Amenities
  • Private Bathroom
  • Internet / Broadband
  • Television
  • Telephone
  •  + More
N/A
Hotel Room
View Image
Amenities
  • Private Bathroom
  • Internet / Broadband
  • Television
  • Telephone
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Pathetic Hotel in a good neighbourhood
    on Sep 22, 2019
    Rude people, stingy attitude and dirty rooms. The owner in particular seems to be a seedy individual with no idea of how to run a business where courtesy is the most important element of service. Besides rationing of the limited food options that they provide in the mandatory breakfast that has to be taken, they have no hesitation to insult guests in front of others for items that may have cost them not more than Rs. 10. Although the hotel is in a good location, dont stay even if this is the only place where rooms are available and even if you are offered money to experience this horror house.... More
  • hotel_trip
    Worst hotel in Pune city
    on Jul 30, 2019
    I have stayed here for more than 5 nights and the hotel and it's staff is a complete mess. You will be welcomed by a arrogant and rude person at reception. Everyday morning you will be served the same breakfast and you are allowed to take only one serving. The rooms are stinky and totally uncooperative staff. If you take this issues with the owner he is a old fat greedy scoundrel who only want money for everything. One of the worst hotels to be into. They charge you 89/- rupees of a filthy tea. Disgusting!... More
  • hotel_trip
    No idea of hospitality
    on Jul 24, 2019
    The owner Paras does not have any idea about what hospitality is. He and the entire staff in the hotel are rude. Although we had paid for a double room and were entitled to two breakfasts, Paras-who is always hanging around staring at all guests like a hawk, refused to serve the second breakfast as my room mate was not present. He dared me to complain to OYO. Although we had paid, I was made to look like a beggar in front of other guests. This is just one example among various other terribly rude instances. Strictly avoid even if it is the only hotel available at the price. ... More
  • hotel_trip
    Best hotel near Osho commune, Pune
    on Jan 21, 2019
    Neat and clean rooms. Mr. Ganesh at reception is polite, quick and efficient and provided smooth check in and check out process. Germany Bakery is 1 minute walk from the hotel. The Yogi Tree Restaurant is just next door, serves very good and variety food. ... More
  • hotel_trip
    OYO Lodge with Great Location Bad Attitude
    on Jan 15, 2019
    The Facility location is perfect. Staff attitude is totally imperfect. Healthy breakfast is served but after 815AM. Rooms need to be cleaned properly. The lightning inside rooms and wash rooms need urgent attention. Elevator is available. Packaged drinking water is not provided. Warm water is available. Service is very bad. Slightly better than a lodge far from being considered a Hotel. ... More
  • Excellent
    6
  • Very Good
    16
  • Good
    15
  • Fair
    6
  • Poor
    9

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.