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Hotel Surya Palace

1 room, 2 adults
Good
3.5/5

Value for moneyon Jul 21, 2017

I am suggesting this this hotel for those who are planning to spend their entire day in South Goa...Read All

Near Durga Petrol Pump, Fatorda, Margao, GOA, GOA, India, Pin-403602 , Goa
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Transportation Service
+ More

Rooms

Deluxe Luxury Room
Hotel Room
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Executive Non A.C Room
Hotel Room
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Standard Non A/C Double Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Value for money
    on Jul 21, 2017
    I am suggesting this this hotel for those who are planning to spend their entire day in South Goa. There is a good restaurant in same building and the foods are not that much costly. Staffs are very cooperative.... More
  • hotel_trip
    Good value range hotel in Goa, recommended with caution
    on Feb 9, 2017
    Do not go by the pictures of the hotel, it is a refurbished old hotel. Staff are friendly and rooms are reasonably tidy. I would not recommend for Families as most of the guest during our stay where young lads and where quite loud. Restaurant faculty is run by third party, hence a little expensive and disconnected to hotel service. BEWARE OF SERVICE HEAD NAMED FERNANDEZ WHO WILL OFFER SERVICES LIKE RENT BIKE, CAR ETC....THESE SERVICES HAVE NOTHING TO DO WITH THE HOTEL AND HE WILL MAKE YOU PAY FULL PRICE OF THE BIKE AT THE END OF RENT CLAIMING GUEST RUINED IT, HOTEL WILL NOT STEP IN AS IT IS NOT THEIR RESPONSIBILITY.... More
  • hotel_trip
    Value for money.. Average Stay
    on Dec 19, 2016
    Visited on 18 Dec as a family and had booked the room via MMT with a nice discount... The hotel room was nice with AC, TV and other basic amenities.. Some of the switches were broken and the toilet was not up to the mark.. But depending on the money I paid (around 800 INR) it was worth the money.. The hotel do not provide any complimentary breakfast and have in-built restaurent named Bawarchi which was good... More
  • hotel_trip
    good service
    on Jun 7, 2016
    good service all staff are helpful specially restaurant team was very grate and outstanding.Hotel location is prefect .Room size and design was cool.I had a grate stay over there ,If you are are travelling madgaon ,Chose this hotel for your stay... More
  • hotel_trip
    Bad experience with Surya Palace
    on Mar 27, 2016
    1) Rooms were not upto the mark & not as per the pics shown online! 2) No room service served before 730am! or even at 7am! Not even a cup of a tea! 3) No proper cleaning done while we were away & specifically told them to clean the room due to sand all around. 4) Bike picked on rent thru the hotel for 3 days. For the first day at 7pm on wayds, yet paid full day charges of 300/- & returned back on the 2nd day night at 9pm by handing over bike keys & helmet & instructed Ahmed to inform the bike guy to come & take his bike as we wont use it on the 3rd day. He didnt inform the bike guy till 3rd morning till 10am..so the bike guy didnt pay us the refund of 300/- for not using his bike on the 3rd day! We had also filled more petrol in the bike, still nobody helped us get the refund & also tell the bike guy that we also used the bike on the 1st day only after 7pm still paid him full day charge! 5) Their inhouse Bawarchi hotel guy charged us 780/- for 2 breezers & 1 starters of Paneer chilly! 6) Their inhouse Bawarchi hotel also don't serve you tea before 9am! We walked out for 1 km to have our morning tea & then head to visit Shanta Durga temple in Karwar! 7) AC makes noise that you can't sleep peacefully! 8) We will never go to the same hotel again ever!... More
  • Excellent
    2
  • Very Good
    9
  • Good
    4
  • Fair
    1
  • Poor
    2

Overview

Hotel Surya Palace is situated at a distance of 6 kms from the Colva Beach and just 20 minutes drive from the Margao shopping center. This four-storey hotel painted in yellow walls, houses well-appointed guestrooms to choose from. Sea food lovers can head to Bawarchi, a multi-cuisine restaurant which serves delicious sea food and a range of vegetarian and non-vegetarian delicacies. Hotel Surya Palace also boasts of two elegant and stylish banquet halls which can hold up to 500 guests.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.