Worst experience ever
on Nov 5, 2017
Very unhygienic condition of the room
And bathroom, the bucket had a hole and on being asked for replacement very
Dirty basket was given, don't expect room service to come fast,
Food is bad, it was a company sponcered stay so I had to put but I won't recommend this to anyone.
Dark with low ceilings
on Sep 6, 2017
It is quite dark inside the rooms in this hotel and the ceilings are very low. I think I wouldn't have been happy staying here more than as stop off on the way through. That said, I was out enjoying Mumbai so I wasn't in the room a huge amount. There weren't any issues with the wifi. It is somewhere to sleep, not somewhere to have a holiday.
on Aug 23, 2017
I stayed in this hotel for four nights from 17/08/2017 to 20/08/2017. At the time of check-in it was quick and looked clean. But was a nightmare on my stay here. My room on the third floor smell so bad, that i had to sleep with a towel wrapped on my nose. AC leaking, forming a puddle of water, which might even result in electric current in the wall. Broken bed / mattress. Dirty and broken toilets seats. Tea-Coffee maker doesn't work, and if you ask for drinking water, they will ask you whether you want tap water or bottled water. They will charge you excess on the bottled water (wrong bills, for which i have not ordered).
Staff of hotel is uncooperative and ill mannered. The food served in the hotel is unhygienic and foul. The washbasin placed next to where the buffet was served, was choked and full of dirty water.
Only good thing about this hotel was its prime location (right opposite to Taj Vivanta in Cuffe Parade), and fast internet. However, it is even worst than staying in a lodge.
Hotel Shame not Supreme
on Jul 4, 2017
On arrival all looked decent and clean, even the smell of detergent in the reception gave me hope for a clean stay, alas. Our first room had a stuffy mold smell and the mattresses were barely worth calling a mattress as they were so thin. We requested another room as this room had weird stains on the wall and was just disgusting overall. Second room weren't much better, apart from the power failing twice in the hour that we spent there we found stains that were either blood or bryani on the sheets - just disgusting. We checked out and requested a refund where we were just laughed at and offered a shameful 20% of our monies back!! Disgusting, horrible experience!!!
Hotel from Hell
on Jul 3, 2017
Terrible hotel! The hotel looks not to bad from the outside but the rooms are the worst I experienced in India. The walls were stained with something I could not identify, the linnen on the bed had stains, not sure if it were blood or maybe rust. My daughter had bite marks on her legs and we only stayed for 1 hour. In the one hour we spent in the room (second room as first one was even worst) the electricity went out twice. The hotel staff refused to refund as for the two nights we were supposed to spend there, the manager / financial manager had a spite full smile on his face just telling us it is our problem, not even apologized for the state of the rooms. This was our last hotel on our trip and ruined our India experience. We booked out after one hour and found a room at the President Taj hotel.