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Hotel Sunstar Heritage

1 room, 2 adults
Very Good
4.5/5

Wonderful start to our trip to Indiaon Feb 26, 2019

All good things to say about this hotel: Staff were friendly, breakfasts and dinners were wonderf...Read All

8A/43, WEA, Channa Market, Karol Bagh, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Executive Single Room
Hotel Room
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In High demand

Deluxe Single Room
Hotel Room
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In High demand

Executive Double Room
Hotel Room
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In High demand

Deluxe Double Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Wonderful start to our trip to India
    on Feb 26, 2019
    All good things to say about this hotel: Staff were friendly, breakfasts and dinners were wonderful. Our room was clean and quiet; the shower was warm. Internet worked well in the foyer and was spotty in our room, which seemed to be the standard everywhere we stayed, even in more expensive places. Easy to get to from the metro, which is by far the easiest way to get around Delhi. Once you get off the main drag, the hotel itself is on a quiet, safe street. The staff really were lovely.... More
  • hotel_trip
    Helpful staff in good hotelšŸŒ·
    on Feb 7, 2019
    I read good reviews before I decided to reserve 6 nights in this hotel. India hotels standard is different, however this hotel deserves better rating. Location: in karolbagh but not in a walking distance to the market which is good for you to have quiet sleep at night.you may need to ride a taxi or rickshaw to reach the nearby ajmal Khan road or ghaffar market. Staff: very polite, helpful and hard workers..when I ask for anything they have prompt response and never let me down. They gave us our breakfast when we left early morning to Agra..thanks Breakfast: limited varieties, mainly Indian cuisine and boiled eggs, fruits and toast.but the most important for me that it was clean and fresh. Airport shuttle: with charge according to the car size range from 550 to 1500 rupees. Room: the same as I found on booking.com.there were complementary two bottles of water.good lighting and safe box. The floor was clean but linens and towels could have been better if they were new. No insects or dust..back rooms are very quiet.the cloth cabin was a little bit small but it didn't matter. When I compare this hotel with the surrounding hotels in the same area I found that it has the best reception and modern new furniture. WiFi: rapid and available in room without any extra charge. I'd like to come back to sunstar heritage hotel whenever I travel to Delhi... More
  • hotel_trip
    Delhi hotel
    on Jan 26, 2019
    We stayed here for 4 nights. All the staff were really friendly and incredibly helpful! The security guard even escorted one of us over to the pharmacy for medication. They sorted our laundry, and breakfast in the room early when we had a day trip. They could not do enough for us. Great service. Fab breakfasts. Lovely roof top area for having breakfast, or a meal from the restaurant. Very clean and reasonably priced. As 2 women, we felt completely safe the whole time here. A fantastic base to stay as close to all the main Delhi tourist places.... More
  • hotel_trip
    Nice Hotel in Karol Bagh
    on Dec 3, 2018
    We arrived quite late (2am) - but as soon as we arrived the staff turned on the charm. We were quickly checked in and lead to our rooms. There were 6 travellers (3 rooms). All three rooms were similar - tastefully decorated, modern, clean and comfortable. The breakfast buffet was served on the roof top with great views, sounds and smells of the city. Very close to night markets of Karol Bagh we felt like we were in the heart of the city. I recommend this hotel for its hospitality, rooftop deck, modern bathrooms and comfortable rooms - but most importantly the attentiveness of the staff. A wonderful place to explore the city and get away from it all.... More
  • hotel_trip
    Lovely hotel, friendly, helpful staff!
    on Nov 23, 2018
    We stayed in the sunstar heritage for 3 nights, this as our first time staying in delhi and we really loved this hotel! We were collected from the airport and taken to the hotel, when we arrived the staff were really friendly and helpful. The staff helped us with our bags up to our room and explained where everything was that we needed. We had complimentary water throughout our stay and really enjoyed the breakfast in the rooftop restaurant. Overall I feel that this hotel is Lovely, great room with comfy bed and nice hot shower. Our room was cleaned everyday and we had tea and coffee making facilities and a fridge. Location was perfect for us as it's fairly central so great for us to go off and see the sights. Would definitely recommend anyone to stay here and would stay here again. Thanks for making our visit to delhi memorable and special! ... More
  • Excellent
    203
  • Very Good
    61
  • Good
    22
  • Fair
    11
  • Poor
    8

Overview

Enjoy a panoramic view of the city from the interiors of this 2 Star luxury hotel which is located at Channa Market near Connaught Place. This 3 storied structure houses 16 spacious rooms which include Maharaja Suite, Maharani Suite and Classic-Deluxe rooms that come along with a 24 hour room service. For the business traveller, there is a well-equipped conference hall and can hold upto 56 people.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.