Singh Empire - Extremely poor service
on Feb 1, 2019
If you need toilet roll, the reception tells you that you can go buy your own, even at 10pm at night.There is no hot water at the hotel and often no water at all.
The night staff reception is very rude.
If this hotel is your only option, don’t even bother visiting the beautiful city of Delhi because they will spoil your holiday.
My Stay at New Delhi near Railway Station-2
on Jan 30, 2019
I was suddenly told to pack my bags and go to New Delhi to attend a Seminar. Since I had a fabulous experience of staying at Hotel Singh Empire Deluxe earlier, I called the Reception at Telephone No-91-11-47999999 and was greeted by the Duty Manager. I gave him my arrival details and requested him to book a room for me. Finally I reached there around 4 pm. Bingo my room was waiting for me. I was offered a fresh welcome drink. I was so astonished the Hotel in a new look. The outside appearance did not speak of its exquisite comforts inside. Wow, new elevator, a new face-lift of lobby, face-lift of room interiors, added toileteries, new linen and comfortable bed. I thanked myself for taking a right decision. A hectic day had tired my nerves. I ordered some refreshments. Soon I was high on dreams taking a small nap.It seemed I was so AT HOME. Got up in the evening and went to Cannaught Place for some window shopping.Everything was available next door. I was so comfortable. A good sleep after a day's hard work removes all worries . I stayed for 3 days. I thanked the staff who were so hospitable. Thank You Staff and Management of Hotel Singh Empire Deluxe
on Jan 15, 2019
Staff were very helpful and friendly. Mr.Singh sorted out our entire ten day stay, organised our travel and hotels so we didn’t have to stay in New Delhi for the duration of our trip. Good service! Thank you.
on Jan 3, 2019
The rooms were very neat and clean. The staff were very courteous and helpful. Great location and close to almost all the major landmarks. To the price, this was a great stay. Kudos. We would definitely prefer this location if we would go to this place again.
Dirty, noisy and no hot water
on Dec 26, 2018
Lots of negative to point out with our stay at the hotel:
- No hot water.
- Dirty room (Day 2 the bed seemed to be used when we got back from sightseeing - it was blood on the bed sheet and long black hair in our bed!)
- Really noisy internally at the hotel (The hotel staff phone was ringing all night, lots of noise when preparing the food, and the rooms were not soundproof at all).
- No window.
On the positive side:
+ Friendly staff
+ Good breakfast
+ 24/7 open reception