on Jun 4, 2018
Small but neat n tidy hotel.
Near bus stand & Mall Road 10mnts walk.
Polite & co-operative staff.
One warning :
Don’t take service from tour operators that has tie up with hotel people. Below mentioned are details of him
Name : Neeraj Sharma
He is only good at talking. Can’t trust his words.
Many bad experiences of him.
Based on his words that he will help me getting Rohtang pass permit n booked cab from shimla to Manali.
He knew that he can’t get me permit then also promised me n gave me tour.
I had to arrange Rohtang from Manali with some local cab driver.
He changed his words.
Even the car he gave had worst tyres. We wasted approx 3 hrs on d way to change tyres.
While doing final payments, he even try to forge down payments done and said you have not paid that much amount. Started giving me police n local goons dhamki.
Pls be aware of him.
Even publishing his name & number :
+91 70186 92452
An Excellent Host in an OK property!
on May 23, 2018
Let me comment on the best thing and that is the food in this hotel. They don’t have a restaurant, but they serve food from their own kitchen in the rooms. Be it a cup of tea or Paneer Butter Masala or a non-veg item, one would love the food. Then comes the hospitality in the hotel. Starting from reception to the housekeeping and room service guys, you will find everyone prompt, polite and passionate to serve you.
Things that you wouldn’t like, the location of the hotel inside a narrow market, no parking facility and at a good height from the main road. Rooms are not that big and few of the fixtures in the room not properly maintained.
The property is not that great in comparison to the price they charge. Only their food and family like service may force you to ignore other factors.
Very good service
on Jan 9, 2018
We started this year by staying in this hotel for two days, it was really good experience. Hotel is not very big and room can be occupied by 3 people comfortably. We need to walk a uphill for about 800 mts from old bus station which is steep enough, we had called in and asked someone to come to carry bags for which hotel obliged. We had gone for 8 days trip and this hotel gave has the best service. Waiters and room boys were helpful in all requests and they fulfilled all our needs. If people are not too concerned about room and bathroom size i would suggest to book this hotel,after all at the end service is the most important aspect.
Very gentle and polite staff
on Dec 4, 2017
The hotel was good but its is located at very congested place and not easy to access if you have luggage (Still you will get local coolly to carry your luggage as the hotel is at very height and the vehicle cannot go there).
Location and view from room was awesome, staff was good, food was nice. the bathroom was quite small
Worst value for money
on Sep 14, 2017
We took a maharaja room in this hotel and was the worst money spent. There is no point in taking a good room in this hotel. The location - although shows close to Mall road - is quite far. Mall road is easily a 10-15 min steep hike from this hotel. Plus the approach road is in a bazaar and very narrow and dirty. For the first 5-6 hours in the morning, there was some "pooja" going on in a nearby temple (right opposite the hotel) and we could take rest or sleep as they were playing music in loud voice throughout the day. Even the next day, we woke up at 5 in the morning with the sound of monkeys jumping on the roof. It felt like there was a cardboard roof because the noise was so loud. The room didn't even have a ceiling fan. Just a table fan mounted on the wall which was so loud we preferred to sleep in hot weather than using the fan. The hotel reception staff was also not welcoming or hospitable. Any problems we told them, they said they cannot do anything about it.
In short, don't waste your money on this hotel.