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Poor1/5
Hotel Shameful it ison Jun 7, 2019
The rooms look nothing like the photos on Booking.com It was one of the worst hotels I stayed in ...Read All
1254, Sangtrashan Bazar, Near Sai, Baba Temple, Paharganj, Paharganj, NEW DELHI, DELHI, India, Pin-110055 , New Delhi
Rooms
Standard Room Non-A/C
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Deluxe Room A/C
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Maps & Neighbourhood
TripAdvisor Reviews
Hotel Shameful it is
on Jun 7, 2019
The rooms look nothing like the photos on Booking.com It was one of the worst hotels I stayed in in India, if not the worst. Also, it is located on the street popular with pickpockets. There are much better places to stay for the same price in Paharganj. Stay away!Worst of worst
on Oct 15, 2018
This hotel was just disgusting and ridiculous, most of the things on the information on the site (Agoda.com) is totally false and full of lies. There's was no towels, no landline, no ventilation, room was just full of dirt, falling of plasters and much more than that. Theses pictures are a proof of it, when i tried to complain about my horrible experience, the company didn't responded well enough even in reply they were writing that I haven't checked in to that hotel. Is what we are paying for?? Even a slums are well cleaned compare to this thing, seriously such a shame on agoda company, these people are fooling the people with fake information and services... I'm planning to go consumer forum against this, these type of things can't be ignored so easily...Worst Hotel EVER !!!!
on Feb 20, 2018
Please don't book any room here. The most horrible hotel ever. They will first talk with you nicely and promise booking with lowest price. But when you reach there, they will provide you the smallest room. When you complain about this, they will take advantage and ask you for extra money for big room. Its their planning. We have witnessed similar case there. There are many other complains such as: 1. They do not even bother to clean rooms. 2. They charge double cost for everything even for a bottle of water. 3. They are rude and over smart. 4. Anyone can spy on the bathrooms. It is visible to others. Not safe for your sisters and mother. 5. Bathrooms are worst (looks like germany after World War 2) 6. Water facility is horrible. 7. Toilets looks like Ganges River. 8. They talk to you like a dog and don't even consider your requests. 9. There's no hot water in the bathroom. 10. They ask you to change you room for others to stay. 11. They always argue. 12. Surrounding is a universal garbage area. People think of it as their waste bin. 13. They always call and disturb people for nothing which screws your tour and happiness. 14. However they are good in one thing at least : "I DON'T CARE". 15. I stop the list there because it hurts too much my fingers and they don't even desserve it.
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Overview
Located at 3 km from the Karol Bagh Bus Stop, Hotel Shyam Palace Deluxe is an accommodation in New Delhi. The Jhandewalan Mandir (temple) is at 2 km from this property. This property houses rooms equipped with desks and TVs. All the rooms have attached bathrooms with hot/cold water supply. Guests can avail of medical assistance, laundry service, and luggage-storage facility at this hotel. Some of the tourist spots that guests can visit during their stay at Hotel Shyam Palace Deluxe are Humayun's Tomb (9 km), the Red Fort (4 km), and the Qutub Minar (15 km). The New Delhi Railway Station is at 1 km from this property and the Safdarjung Airport at 9 km.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.