Had to stay here due to train to jamshedpur from howrah station . Has a horrible experience .No soap
The staff dont even know how to operate the payment machine .oyo rooms they dont even check what this people do under thr brand name .
on Oct 21, 2016
I have stayed both on the 2nd floor and 8th floor rooms which are better than other floor rooms. These rooms have recently been renovated and are much comfortable and clean. This hotel is run by the owner/staff so please don't expect too much professionalism from them but if you are looking for short stay near Howrah Railway Station then this is a good choice. Although some may feel that direct reservations with hotel is expensive rather than web bookings, you are right !
Hotel usually doesn't have cancellation refund policy, so please plan accordingly. The service and food is average.... More
Highly unprofessional staff at front desk
on Sep 15, 2016
Me and my mom stayed from 09th sep to 12th sep. Front desk people are very very rude. All rooms have one extra bed attached inside bed. 1st day we were 3 people stayed in room so they charged us for 3. From second day we din't asked for extra bed or anything as only 2 people stayed and 1 left. But at time of billing they charged for 3 people stating that we din't informed them. On telling we din't took extra bed they said extra bed is attached in bed and you might have used it (PLS NOTE WE DIN'T EVEN ASKED FOR BED SHEET OR QUILT).
When we argued little there reply was '' Bill nikal chukaa hai... Now u have to pay....... More
A good short stay
on Jan 21, 2016
Though it was under renovation,they provided rooms we wanted. But quality of interior is very average, Geysers dont work properly. Too much in interior and no sunlight. Bar is too costly. No parking place. Plus point is..very near Howrah rly station.... More
on Oct 25, 2015
Stayed for one day. Counter staff was very rude, Bathroom was in terrible condition, rooms not clean. It took 40-45 mins for your food both times. Wifi only available in lobby. Only pro is railway station is at walkable distance.... More
Hotel Shivam is a 2 star property in Kolkata which offers Wi-Fi connectivity in all rooms. This property is located 1 Km from Howrah Railway Station and Howrah Bridge. Housing a total of 66 rooms, this 5 storey hotel in Kolkata offers amenities like telephone, television, air condition and a private bathroom.
Check in Check out
Hotel Check-in Time is 08 AM, Check-out Time is 08 AM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 08 AM and the standard check-out time is 08 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.