on Apr 27, 2019
I stayed here for a day, and the environment of hotel is quite good. Basic facilities are good, room is well cleaned and maintained, although A.C is not working well. There is no Wi-Fi facility. This place is good if your budget is low.
Worst never book
on Sep 8, 2018
I booked 10+1 rooms for my family they provided alternative rooms in hotel pearl and that too only 9 rooms and they told will give one in same hotel and one again to at this hotel
What's use of booking two months prior when they r going such type of inconvenience
A very good hotel which is light on your pocket
on Aug 3, 2018
The hotel owner Mr. Deepak Jain is a thorugh gentleman. His staff-Mr. Gopal and Mr. Rohit will do make your stay as comfortable. Excellent Service. Though I used to stay in different hotels in Karol Bagh I have finally settled on this hotel. Please try, you will have an enjoyable stay
Incorrect Billing and charging additional amount during check out
on Apr 8, 2018
I had booked a room for my family in Simla Heritage. The tariff was communicated verbally during check-in which included breakfast and GST. During check-out I found that my food bill is inflated by increasing the price of the items. I declined paying it and asked them to bring the menu. They quietly corrected the bill and suddenly demanded that I pay 12% GST above and over the decided amount. When I objected, they forced me to pay cash and did not give me a payment receipt. Overall a very bad experience. Never again to Simla Heritage.
Our experience at hotel shimla heritage
on Dec 4, 2017
We stay here for two nights. I had a booking of deluxe room with breakfast for two days. I did online booking through hotel website. During my visit they give me option to select my room but all room are almost same size, It's not a big room like other hotels' deluxe room. the breakfast they served was very good specifically American breakfast. If you want to stay in karol Bagh, location of the hotel is good, nearby karol bagh metro station. You can find many small clinic & Pharmacy at surrounding area. Many small restaurant are there.
The facilities of hotel like cleanness, wifi service, hot water were satisfactory. My only suggestion hotel room should be checked and necessary maintenance work to be done regularly because i found broken remote for TV (on our request it has been changed), all lights inside the room are not working, cupboard door was broken, fridge plug point was broken.
My overall experience on staying in this hotel was average to good. would recommended to stay here for a short trip...