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Hotel Serena

1 room, 2 adults
Good
3.5/5

Terrible on May 31, 2017

Its better not to stay at this hotel, bathroom is not clean, room is untidy, tv not good, no wifi...Read All

Nr.Dinbai Tower, Mirzapur Road., none, AHMEDABAD, GUJARAT, India, Pin-380001 , Ahmedabad
Amenities:
  • Parking
  • Room service
  • Smoking Rooms
  • Smoking rooms
  • Cable/satellite TV
+ More

Rooms

Non AC Double
Hotel Room
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Non AC Single
Hotel Room
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Standard Single AC
Hotel Room
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Standard Double AC
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Terrible
    on May 31, 2017
    Its better not to stay at this hotel, bathroom is not clean, room is untidy, tv not good, no wifi, bed is bad, u can say pretty much all are below standards, only take last option to take room here since are cheap. ... More
  • hotel_trip
    Seems Rundown
    on Apr 10, 2017
    Basic and average is the best description. The front desk staff is not hospitable at all. Some general people crowd the lobby at odd hours, may be partners or associates - but not leaving much space for paying hotel guests to sit is downer. One of them tried to sell me expensive taxi service thinking I had not idea of Ola or Uber. Did not like : Broken switch boards, Broken Remote of TV Dirty bedsheets and bathroom. Liked : Location Housekeeping staff is well behaved Overall - don't expect much basic stay can be ok - there is no customer delight or feel good factor - go for pure transaction. Stay - pay - leave. Or actually Pay- stay - Leave. They take deposit that is more than a day's stay before you check in.... More
  • hotel_trip
    average hotel in city area
    on Dec 21, 2016
    Other getting down at the Ahemdabad railway station, we hired an auto to find a budget accommodation for us. We needed low price hotel/motel to just get ready and park our luggage till evening. Hotel Serena was not that bad. They charged 936/- for basic twin sharing room, which was value for money. The room had all basic necessities. Overall, an average budget hotel.... More
  • hotel_trip
    low budget hotel with excellent ambience, can stay with family
    on Dec 7, 2012
    When we go to other city for office work on self expenses than it is necessary to stay in a budget hotel because we do not stay in room for whole day, we just use the room for 1-2 hour than why should we pay more. I usually visit to ahmedabad for office work, and i often stay near lal darwaja in budget hotels that costs around 400-500/- Rs. per day. This time i found non-AC room in serena hotel @600/- Rs. per day. This hotel is too good for a budget hotel, it has lift, good reception, air conditioner rooms, towels, bed linens, television, clean bathroom with toilet soap (all these things are deficient in other budget hotels). There is a two restaurants within 100 meter distant to this hotel. Staff of hotel was very cooperative, even they do not charge extra if you ask them to bring the food from nearby restaurant. I was very much happy with this hotel.... More
  • Excellent
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  • Very Good
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  • Good
    2
  • Fair
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  • Poor
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Overview

Hotel Serena is located approximately 1 km away from Dinbai Tower Bus Stop and 1 km from Lal Darwaja Garden. This hotel offers 24-hour room service to their guests. This hotel in Ahmedabad comprises of 24 rooms and 3 floors. Room comfort includes a television.

Policies

Check in Check out

Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.