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Hotel Sarthak Palace

1 room, 2 adults
Good
3.5/5

Room after Roomon Mar 26, 2018

Booked in for 4 nights paid upfront for 2, first room not bad a shabby, No hot water moves to roo...Read All

14A/34 WEA Channa Market,, Near Metro Station, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Breakfast in the Room
+ More

Rooms

Deluxe Room
Hotel Room
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Executive Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Room after Room
    on Mar 26, 2018
    Booked in for 4 nights paid upfront for 2, first room not bad a shabby, No hot water moves to room 2 better room all round, unpacked again. Guess what way to get hot water. Told we would need to move again. Not having it got key to new room told shower. Staff got very upset with us not wishing to move again. We did to another hotel. cost less service was better and hot water.... More
  • hotel_trip
    Poor hotel - good location
    on Feb 17, 2018
    Room with no windows, dark and cold in February. Slept with our clothes on as the sheets were stained and dirty, same goes for the towels. Had a shower in the bathroom but no hot water. The smell in the room was horrible, just a stench of sewers. Room service worked well and food was good but staff very money driven, waiting for a tip when bringing the food AND when taking plates away. Only few people spoke English so challenging trying to arrange taxi, pay your bill etc.... More
  • hotel_trip
    Worst hotel experience ever
    on Jan 27, 2018
    This has got to be the one of the worst hotel you can pick in Delhi. I have stayed in better hotels for less money. No proper shower. You have to fill up a bucket to be able to shower and it's not hot water either - in cold winter (January). Asked for a doona instead of the blanket provided and was given the one pictured. With nasty yellow stains and rips. The actual rooms are nothing like pictured on booking.com. This place is a joke. No one understands English and do not seem to care. Stay away from this place. It's the worst hotel experience I have ever had. I will check out tomorrow and will probably have to pay an early check out fee. But I'm happy to pay that and go elsewhere than stay in this craphole they call a hotel. And you can too! ... More
  • hotel_trip
    Nice place
    on May 21, 2017
    Good service. Excellent food and breakfast. Location wise good. Free wifi. Tv , fridge facility in room Meeting room available Restaurant available 24 hrs. Clean and big rooms and bathroom. Nice staff.... More
  • hotel_trip
    Nice place to Stay
    on Feb 20, 2017
    It was a nice stay, rooms are spacious, food was awesome. very quick room service. Above all staff was very helpful and friendly. Very near to Karol Bagh Metro station and Ajmal Khan Road (Market Place). Love to visit again.... More
  • Excellent
    46
  • Very Good
    32
  • Good
    22
  • Fair
    17
  • Poor
    24

Overview

Hotel Sarthak Palace is 7 km from the Connaught Place, and offers a rooftop restaurant and airport transfers. It maintains a total of 34 well furnished rooms with an in-room telephone, television, safe deposit locker and wireless internet access. The accommodation in New Delhi also has an attached bathroom with hot and cold running water. The hotel in New Delhi also maintains a conference/banquet hall for parties, conferences and other events. A backup generator, laundry, dry cleaning and medical services are also offered by the Hotel Sarthak Palace. Travel arrangements are also organized for the guests to visit the city. The Red Fort and India Gate is 8 km away. The Sarai Rohilla Railway Station is 2.9 km and the Indira Gandhi International Airport is 14 km from the hotel in New Delhi.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.