Very unfriendly ryokan
on Jan 17, 2019
They discriminate against customers and are very unfriendly. I do not want to go again. From welcome drinks to towels, hotel staffs discriminate their customers. The worst is the unfriendly staff. It was the worst trip.
Will come back again for sure
on Jan 3, 2019
Otaru is one of my favourite city in Sapporo. Decided to stay for 2 nights during my recent 2nd visit. Was very impressed with the service at Otaru Furukawa. The room is small but it is good enough for a solo traveller like me. The location is just right opposite the canal. The breakfast and the dinner is superb and you can get a nice seating facing the canal- try to avoid busy dining area. The onsen is small but I am happy to have it all to myself most of the time. Will stay here again for sure if the room rate is within my budget next trip.
Decilous Kaiseki Course Meal and Excellent Service
on Aug 26, 2018
I have visited Otaru before but this was the first time I stayed overnight. Otaru Furukawa is one of the 4 ryokans (traditional Japanese inns) in Otaru with hot spring. We chose Otaru Furukawa because it was in the shopping area and city center. We preferred the traditional Japanese style rooms overlooking the canal. However, they were all sold out so we stayed at 2 western style twin rooms with city view at the end of July 2018 for 1 night. This is a small inn right by the Canal shopping mall and within walking distance to many shops, restaurants, and tourist attractions. Most customers seemed to be Japanese. The rooms were very small but clean just like most of the Onsen hotels in Japan. The decor was dated but charming and cozy. There are both indoors and open-air public hot spring areas. We loved the open-air pool with fresh lemons. The food was excellent. I pre-ordered the set course meal for dinner (traditional Kaiseki Cuisine chosen by the chef to highlight the summer theme of Otaru). There were about 7 courses with wine and Saki. The breakfast is buffet style.
We arrived the inn from the airport by 1 taxi and left for Sapporo by 2 taxis. We could have taken the train to Sapporo but I did not want to load and unload the luggage many times. We were told that the trunk space of the taxies at Otaru is much smaller than those at the airport which was true. We loved the location and shopped at several boutiques at night. The service was excellent and the hotel staff was very friendly. Some of the staff members speak very good English! I will stay at the inn again if I can get a larger room and not in peak seasons.
Just Love It!
on Oct 16, 2017
Great traditional onsen hotel along Otaru canal, room is spacious and cozy, customer service is warm and good. We'd tried its Kaiseki dinner and breakfast, well, we'd say it's averagely ok, not very impressive though. All and all, we just love this hotel, its well-decorated interiors and ambience are definitely a plus factor along with.
Traditional onsen hotel on otaru canal
on Sep 7, 2017
It is a cosy traditional style onsen close to the canal and ten minutes from jr station.
Staff are friendly and helpful .
It gives you a feel of a japanese home with study and traditional furniture.
A morning walk along the canal and harbour front is enjoyable， quiet and pleasant.
Dinner is well presented and sumptous and service is good.