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- Hotel Sapphire Garden View
Fair2.5/5
Not recommendon Oct 6, 2019
The only advantage of the hotel was the location and the adjacent restaurant . The hotel stay wa...Read All
Opp Railway Station & Bus Stand,North Lake Road, The Nilgiris,Ootacamund, Nilgiris, OOTY, TAMIL NADU, India, Pin-643001 , Ooty
Rooms
Super Deluxe Room
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Super Deluxe 4-Bed Family Room
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Deluxe Room
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Maps & Neighbourhood
TripAdvisor Reviews
Not recommend
on Oct 6, 2019
The only advantage of the hotel was the location and the adjacent restaurant . The hotel stay was a complete discomfort. The room was not at all good. It was full of mosquitoes and flies. The plug points were broken. And the worst of all was the behavior of the hotel staffs(except the receptionists). They were very much rude and did not have any etiquettes and sense of hospitality at all. I had never experienced such embarrassments in my travels. This kind of hotels should not be recommended for families. Note: I paid the hotel charges at the time of check in and no receipt was provided.Family Vacation during Summer
on Jul 8, 2019
We stayed here almost 8 years back, the hotel was really great and easily accessible as it is in the main center. I went in May 2019 and got to know that this has been sold to OYO. I had paid 3.5 for one night for the stay with my family they gave me a uncleaned , unsafe , pathetic and dusty lodge kind of shady room, when i argued they said all the rooms are booked and shifted to another room which was not even worth of 500 bucks.For kid they again charged 500 rs for extra bed and that was a single bed placed on the floor. The breakfast was horrible and useless receptionist and very very poor service. I didn't even order a tea during my stay. My family was cursing me for spoiling their vacation.Terrible Stay
on Jun 9, 2019
Very bad experience with the hotel. We booked 3 night stay from Oyo app for 10.5k. When we arrived at the hotel, they said all rooms are booked and we have been given servent room to stay for 1st night. 2nd day they shifted us to another room which was also in very bad condition. When I asked them to change the room, they said it is 20 year old property and all rooms are same. 3rd day I given the room key at reception to get the room cleaned. But when we came at night, the room was not cleaned. When I asked why the room was not cleaned they said there was no person available to clean the room. The service was very slow. We ordered food at 8PM and it was delivered by 9.40 PM. At the time of checkout the reception guy asked me to show the booking on Oyo app and taken my phone. Very cleverly he was trying to give 5 star from my phone. I saw that and taken my phone from him. The overall experience is very very bad.
A budget stay
on Apr 11, 2019
This is an old hotel, but it is easily reachable. At back side of Udagamandalam Railway station. Near Ooty bustand. Ooty lake and Boatclub at walkable distance. Rooms are good and spacious. Neat and clean. Totally a good hotel for budget travelers.Poor Breakfast, TV not working, Nice location though
on Mar 28, 2019
Poor Breakfast, we skipped the breakfast on the 2nd day for this reason, TV not working after repeated request, Nice location though. Located very close to Ooty Railway Station. Will upload photos soon
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Overview
Hotel Sapphire Garden View in Ooty provides round-the-clock room service to its guests. This hotel is located at a distance of 0.2 km from Ooty Railway Station and 0.1 km from Thunder World. This property in Ooty offers 45 spacious rooms. The room amenities include wardrobe, television, make-up mirror, intercom, sofa with tea table, chair, lamp, side table and hot/cold running water for limited hours.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.