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Hotel Sapna

1 room, 2 adults
Good
3/5

Bad Experience on Jun 26, 2018

I had requested for early check-in and even i inform them that i”ll check out early but still t...Read All

Main Market, Main Market, MAHABALESHWAR, MAHARASHTRA, India, Pin-412506 , Mahabaleshwar
Amenities:
  • Restaurant
  • Room service
  • Laundry facilities
  • Wake up service/Alarm clock
  • Travel counter
+ More

Rooms

Deluxe Non A/C Room
Hotel Room
View Image

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Bad Experience
    on Jun 26, 2018
    I had requested for early check-in and even i inform them that i”ll check out early but still they asked for 1000 extra. The Staff are highly Professional, so do not ask for any extra service So plz avoid this hotel for early check in ... More
  • hotel_trip
    good
    on Jun 8, 2018
    good and economical hotel,food is good.staff is good .there is no space in sapna hotel.good that it includes lunch breakfast and dinner.sight seeing facility by hotel staff is good.for economic this hotel is good... More
  • hotel_trip
    one of the worst places to stay
    on Dec 30, 2017
    Nothing at all was good to mentioned about this hotel, the rooms aren't clean enough even plats in which they serve food, to top it up pillow and blanket they provided were also uncleaned. i would never want to stay at this place again & i recommend the same.... More
  • hotel_trip
    Bad experience
    on Jul 11, 2017
    It was a bad experience for us. We are not at all satisfied with the facilities available. It is not a comfortable place for Couples. Food in breakfast is good but in Lunch and dinner it is an average.... More
  • hotel_trip
    Mahabaleshwar Trip
    on May 6, 2015
    There is no space in Sapna hotel which we booked earlier. Arrange different place to stay. Verify twice before you book this Hotel. Good that it includes Lunch, Breakfast and dinner......Food is good. ... More
  • Excellent
    2
  • Very Good
    4
  • Good
    4
  • Fair
    0
  • Poor
    3

Overview

Hotel Sapna is located at a distance of 2 km from Dhobi Waterfall and 1 km from Mahabaleshwar ST Station. This hotel in mahableshwar provides an internet access to its guests. This property comprises of 25 rooms on 2 floors. Rooms have a television, bottled drinking water, make-up mirror, wake-up calls, and an attached bathroom with hot and cold water supply.

Policies

Check in Check out

Hotel Check-in Time is 09 AM, Check-out Time is 08 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 09 AM and the standard check-out time is 08 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.