All's well, but...
on Jun 13, 2017
Getting a room at a short notice is by itself a matter of luck. I consider myself lucky this way.
Reaching the hotel from the main road is tad difficult. Either you have to queue up for an elevator ride to the mall road, and thats mostly time consuming, or you have to climb flights and flights of stairs (there's also a ramp, but rather steep and winding),
should you choose not to. Once on the mall road, you are appalled to see cars plying up and down, though you'd have been dropped off down under. These cars and trucks either belong to star hotels, or the government, you are explained.
If luck has it, after a couple of lift rides, you arrive right in front of the hotel, sharing its entrance with the Vivo bar and restaurant. A dark flight of stairs (well, somewhat) and you are led to a balcony. Room 6 is one room offering a spectacular view of the entire Shimla city.
Food from the restaurant at the hotel is on the pricier side, with a bowl of plain Maggi noodles costing about Rs 80. But with Pizza Hut and KFC just across the street, food is not a factor worth sniggering at. National Bakery next door also happens to be one of the very few serving non veg bakery products. And must I mention the sweet shop in front.
What good is a well appointed washroom without water? Yes. The biggest woe of Shimla is the ever present water scarcity. You hardly get water on tap for 15 minutes a day. So geysers and fancy bath fittings are necessarily showpieces. They lug up a 50 litre drum to the room on being poked my Mrs Bhagra, the hotel owner. So if you are planning to freshen up at the hotel, if you must, carry wet tissues, or else forget it.
The hotel staff are courteous, but mind the Kashmiri porters who are ever ready to fleece you. Also, be aware that the elevators work only from 8am to 8pm, and any excursion beyond ---- punishing stair calling.
I stayed at this hotel for 2 nights from 25th May. Excepting the water woes, it was an enjoyable experience.
on Apr 20, 2017
Bad experience v had,not worth of money v spent,it is overpriced considering quality of room n services they provide.only plus point is its location on mall road opp lift.
There was water leakage in bathroom,tv wasnt working,phone stopped wirking on last day,problem in water supply on last day.
They refused to change the room upon our request more than once.room curtains were dirty too,since v paid in advance to make my trip n was non refundable,v had no choice but stayed there.
Excellent hotel in shimla
on Jul 15, 2016
Nice hotel .no need to survey. Book without hesitation. All is well.location near the lift.room neat and clean.Management is good co operative.
Everything is available nearby.owner Bandana mam is fine.
AWESOME - One should visit in the lifetime
on Jul 9, 2016
The hotel is really nice with a beautiful great natural view of Shimla. The staff is very nice & courteous. Rooms are very neat and clean. The food in VIVA restaurant is very affordable & delicious. It certainly is one of the best hotels we have stayed.
Definitely we recommend and would stay in this hotel again with family on our next visit to Shimla. If we have to sum it up then we would say it’s AWESOME.
A budget hotel...Not to expect much...
on Jun 6, 2016
A budget hotel at good location on Mall road, just opposite to the lift. Room that was given (Semi-deluxe) to us was very small, with a bed, TV, bathroom, small sofa. Room was clean. Services are OK types, as when we went out we asked them to clean our room. When we came back, we found that they only cleaned the floor and bathroom. Nothing else was done. They didnt cleaned / organized the bed. The pillows, blanket, bed sheet was left as it is. When we told the manager about this, he said "you didnt asked to clean the bed". On asking again, they cleaned the bed.
Soap and other basic things were not provided.
Water problem was there in the bathroom as when we put On the tap the flow of water was very low.
Rent is less as compare to other hotels on Mall road in peak season (but that too was much).
You can stay in this hotel with some other deluxe room which is comparatively bigger than semi-deluxe room.