Take this when u r tight on budget
on Feb 11, 2018
I booked two double rooms as I was with family, the service was very poor, they only have one hotel boy who keeps on working and is no free for Instant service. Geyser was not working complained them but they did not get it repaired during the stay.
Stairs are very risky. Tea coffee service is poor.
I dont like that hotel area but i enjoy the places around like zhu bridge.
on Jan 31, 2018
Staffs are not Active,breakfast is terrible ,no facilities,hygienic very poor and rooms are very small and dirty,no toilet facilities .Those who are travelling Mumbai i suggest dont choose Sai Leela residency.
I was not provided with a room.
on Jan 20, 2018
We had booked this hotel, 15 days before arrival for 7 people or 2 rooms. But on the night before arrival at 1 or 2 am, we were mailed that the hotel is full and there are no rooms available for your stay. We argued with the guy on the phone but the receptor was very rude.It was night and I was in the train and needed some sleep for the work I had to do the next day, which I did not get due to the stress for spending the following night. In the morning, I again called and argued with him when finally he said that he would arrange our rooms in their other hotel. So when we reached their hotel, they took us to another hotel far away from the first and it was very much farther from the destination where I had to go. it was like 15-17 kms from my destination when the Sai Leela Hotel was just 4-5 kms away and we chose it because of its close proximity to my destination. The staff at Sai Leela was bad and the receptionist on the phone said to the manager that why are the customers coming even after mailing them not to come. There were other groups of people with situation similar to us. I mean if you can't provide rooms, why did you even confirm booking. They didn't show any responsibility of the blunder they made. The driver that was supposed to take as their other hotel came 15-20 minutes late who was sleeping in a room and we we had to sit idle for a long time at the reception. And also their other hotel was not a good one, I have also reviewed that hotel, you can check out that review. The name of that other hotel was Anil guest house in Santa Cruz East. The hotel Sai Leela looked similar and its location was very bad too, in a narrow lane of Andheri. I advise you to spend some more money and get a better hotel than this.
not a good one
on Jan 11, 2018
Very congested road when you enter the lane of this hotel. Housekeeping service not at all clean. In short this hotel is only for a night or two not more then that. food was also not good. the area was too noisy
Overall a very bad experience with Family stay.
on Nov 2, 2017
First of all Hotel is not like the way its shown on the website. Very congested road when you enter the lane of this hotel. Full Industrial area. if your going by auto to this hotel then okay but going by car in this lane means you are stuck in this lane because of trucks and tempos. opposite to the hotel there is a wine shop in the evening too much of crowd & noise near the wine shop and you cant even keep your door open for a second. surrounding there are no good hotels and shops for anything. typical small general stores. you can call it Banya Shop and Chai ka Tipri. Breakfast is Horrible. Housekeeping service not at all clean. In short this hotel is only for ONE night not more then that and definitely not with your family and for Women. my family stayed for 4 nights and the day when we checked out from the hotel our car could not take U turn because of such a small road and later the car was not passing because of one big truck standing in between due to which we wasted ONE Hour and reached airport in delay.