on Jan 13, 2018
Rooms were good but the man at the reception is egoistic and little rude.
and I booked the hotel 2weeks at sai residency before but when i reached there they said its full and demanded high charges for the other rooms in sai leela grand.
On call they said they will provide free cab from Airport to Hotel this was also not provided they said driver is not available and told me to book a cab and they will reimburse the money in the F&F settlement which was also not given to me.
at the last day i ordered 2coffees and 3 teas,and gave the receptionist rs500 and he didnot return the change to me when asked he said he will paytm it and then i didnot get the money.I called them but no one picked up the call and when picked up they said will imform him and no action taken.
Kindly donot visit this hotel. people are rude and senseless.
on Dec 6, 2017
Location : Very close to airport
Room : Very very small.
Bed: Small Bed. I am 5.11 and my legs were hitting the wall !. Stains on towel, bedsheets
Bathroom : Broken flush. Had to be kept closed otherwise water keeps leaking. Does not flush properly. Kitchen gyser in bathroom which takes a very long time to heat one bucket of water.Dirty bathroom.
Overall : This hotel is not fit for Families or even bachelors. Saw lot of labour class kind of people staying here. Refused to provide bottle water for drinking. Walls are paper thin and too much noise can be heard from outside.Room has no ventillation. No windows in bathroom also. So where will the smell go ?
Please respect yourself and pay little more and go to better hotels. There are several hotels nearby. I was fooled by photos on the website.
Bad Experience, Change offered
on Oct 21, 2017
We had booked for four for a night. The room on second floor was small. Getting there from the ground was complicated. We had not paid and I was not going to stay there so they offered a replacement hotel close by which was good. Unless people are solo and want to stay for one night only, then one can risk it. Not recommended for families or women.
on Sep 19, 2017
Rooms are small and walls are paper thin. Could not sleep the first night due to noise from nearby rooms. The food is not worth the cost. The WiFi is really good though. Overall if u just want to crash for a night close to the airport without spending too much then can go for it.
Most fabulous stay in Mumbai.
on Jul 24, 2017
The hotel is very good and all the facility is also nice. I enjoyed the stay in the hotel. The staff is also very cooperative and the food is delicious. Good Location and the view from the hotel is very beautiful.