BEWARE of THIS HOTEL
on Dec 19, 2017
Dear Fellow travelers please beware of this Hotel and if you have done any booking with this hotel - PLEASE CANCEL IT IMMEDIATELY.I had the worst experience of my life with this hotel. We (myself, my wife and my daughter) had booked through Booking.com for this hotel for 9th December night and 10th early morning check out with confirmed booking. before boarding the flight we again called them up to reconfirm and were assured of the booking. we reached late evening from Vadodara at around 8.30 PM, first of all hotel is not on main Arakshan Road but in to some bye lane to it, after finding it with difficulty we managed to reach the hotel. when we asked the receptionist for our our booking, he started to laugh and said "sorry sir, we had a group coming in so we cancelled your booking and gave it to the group" CAN YOU EVER IMAGINE THAT HAPPENING TO YOU, when I spoke to him the guy coolly said - I did not tell you to make the booking you have made it, so it is your fault, we will not keep our rooms free for you....... Fellow Travelers, being local I could manage another hotel at double the fare, but just think of a outside person stranded alone in DELHI in the night.......I get shivers even thinking about it. MY ONLY ADVICE TO YOU ALL IS PLEASE DO NOT BOOK ANY ROOM WITH THIS HOTEL.
on Sep 5, 2017
The blankets are not clean. Staff not good. Avóid this hotel. Book Ajanta hotel instead. Awful hotel with no amenities. Though the location is great still facilities are poor. Paharganj has many hotels. Avoid this one
Awful absolutely awful avoid at all cost
on Apr 19, 2017
1. They didn't have our booking even though they emailed us asking if we wanted an airport transfer! (The price they gave us was much more expensive then the one we actually got from just picking up a taxi at the airport
2. We where showed to our room and the room hadn't been cleaned from the previous guests. So we where just left with dirty sheets and dirty towels.
3. The shower didn't work and the staff where extremely rude.
4. We where over charged
5. THE PICTURES THEY SHOW LOOK NOTHING LIKE THE ACTUAL HOTEL. VERY OLD PHOTOS USED
on Apr 16, 2017
We arrived at the hotel at 23.30 and had the most unfriendly welcome when we showed our booking confirmation from booking.com they had no knowledge of the booking although we received an email from them in February confirming. After 30 mins while they examined our passports and visas. We got shown to our room. The bed sheets were not made and in a dirty pile in the middle of the bed. We were asked to wait outside and then the bed was made with dirty sheets and given dirty towels. The shower did not work so had to use the sink and a jug. The room looked nothing like the picture and the bathroom was appalling. The staff were unfriendly and when it came to money they did not give change
Not a very good option to stay in Delhi
on Mar 30, 2017
I'm not sure why we have chosen this hotel. Probably, the reason was its location next to the railway station, but then realized that it was not good idea at all. This area was the worst I've seen during my India trip. Too crowdy, too loudly, too dirty and I didn't feel safe at all. Room wasn't very clean (but after seeing the young guys as its staff everywhere, how could you expect more). It's impossible to sleep in the night, coz you can hear the street life and the horns only. It was worth like half of the prize we have paid. Good wifi access though.