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Hotel Royal Mirage

1 room, 2 adults
Very Good
4/5

Most pathetic hotel I've ever been to on Nov 16, 2017

Terrible experience... The rooms are clumsy, dirty, stuffy, smelly and uncomfortable... when we ...Read All

WZ - 107A, Rishi Nagar, Near Sh Rani Bagh, West Delhi, NEW DELHI, DELHI, India, Pin-110034 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Deluxe Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Most pathetic hotel I've ever been to
    on Nov 16, 2017
    Terrible experience... The rooms are clumsy, dirty, stuffy, smelly and uncomfortable... when we first entered the room the attendant was picking up used towels I am not even sure if the room was cleaned and sheets changed after last usage... there were giant sized mosquitos in my room... The staff is untrained and services are extremely poor... it took them good 1.5 hours to bring chapatis after serving the food... Well, Royal Mirage is less than even a basic budget hotel... not at all recommended.. My first and last experience of OYO... ... More
  • hotel_trip
    Perfect transit hotel: great location, friendly staff but not much atmosphere
    on Jun 26, 2017
    The location of the hotel is perfect within 2min walking distance from the Railway station. If you have a Transit in Delhi and you're not stying long definitely go here. The staff is friendly, the WiFi is good and service is nice. Rooms are clean, with good AC and nice bathrooms, though very small. The hotel doesn't really have much feeling to it, so if you're planning to stay longer I would suggest going somewhere with more common areas or more tourists - this was mostly business travellers and people on transit.... More
  • hotel_trip
    Worst Hotel Stay. Be Aware Photos are False...
    on Jun 17, 2017
    One of the most pathetic hotels i have ever stayed in my life. They do not have proper staff. No resturant just a small kitchen where you can order food in your roo.. No service and they will not serve u breakafast before 9 am. So if u want to go out early for some work u will have to go hungry. Food is horrible. All rooms have damp wall, broken toilets, broken sockets and there is just one place to charge your phone and that is the TV socket, water dripping from ac, clogged blocked basin. Towels torn and stinking. If u ask for any thing they will take ages to get it. Truly horrible experience. Booked from Goibibo. At this price u can get better hotels in KarolBagh area. Trust me u dont ever want to come to stay in this place... BAD BAD EXPERIENCE. HOTELS LIKE THIS SHOULD BE BLACKLISTED FROM ALL SITES. ... More
  • hotel_trip
    Small rooms but tidy, goofy but endearing staff, middle of nowhere - suitable only if one has work in the vicinity
    on Feb 5, 2017
    Stayed in this hotel for a night while on work. Found it through OYO Rooms. The location was convenient since it was very close to where I had to be. Rooms: the rooms are very small - a large double bed with 2 - 3 feet of space around. There are no conveniences in the room: work desk / work chair etc., which are expected in a business hotel. The room however was tidy and the sheets clean, though the towels had turned gray from age. There was a layer of dust on the small side table and I was worried to even keep my phone there. The bathroom was clean and tidy, though there was a problem with hot water: there is a common geyser for every 2 rooms and the geyser happened to be in the adjacent room, with the valve turned off. When I complained, they promptly sent a boy and the problem was resolved. Restaurant / room service: the hotel does NOT have a restaurant -they only have a kitchen with limited menu. Service is rather prompt and my order arrived within 10 minutes of placing the order. The only problem was that since there is no table to place the food on, I had to sit on the bed to eat! Location: the hotel is literally located in the middle of nowhere - there are no restaurants nearby (in a tiny back alley I found a dhaba style south Indian fast food eatery - Sunny's South Indian Fast Food where the food was decent, but the surroundings would make people's stomach churn). It appears to be in the midst of a lower middle class locality. If I didn't have work in that vicinity, I wouldn't have taken this hotel. Service: the staff appear to be local boys with little or no training. They are very keen to provide good service, but are limited by their ability. For instance, my bags were taken to the wrong room, water bottle taken to the wrong room and I had to remind them thrice to fix it. I asked not to butter my toast, but to get the butter separately. When it arrived, I found that the toast was buttered. When I asked the boy "butter alag se lane ke liye bola tha" his innocent reply was "butter alag se hi lagaya hey sir, aur kuch bhi nahi lagaya hey"! It was quite hilarious and it is difficult to get annoyed when I could see their earnestness. Otherwise, they are very prompt in attending to a guest's requests. Sleep quality: the hotel is at some proximity to a major highway. However, I asked for, and got a room away from the highway, so the noises (which were there), didn't bother much. Overall rating: the staff are endearing in their goofishness, but are earnest. Rooms though small are tidy. There is nothing nearby - restaurants/eateries. Good pick if one has work in the vicinity for one or two nights' stay.... More
  • hotel_trip
    Good service and nice stay
    on May 29, 2016
    This hotel has small rooms but rooms are neat and clean. best for those booking 3 to 4 rooms. because you can get common room attached when you take a complete floor. market is near by and you can purchase things from there. food is average and hotel dont have permanent restaurant.... More
  • Excellent
    31
  • Very Good
    4
  • Good
    5
  • Fair
    1
  • Poor
    7

Overview

Located 5 km away from Paschim Vihar District Park, Hotel Royal Mirage has an in-house restaurant within the premises. This property in New Delhi is 4 km from Mangol Puri Railway Station. The 3-storey property accommodates 18 well-maintained rooms. Electric kettle, LED TV, closet, bottled drinking water, air-conditioner and en-suite bathroom are some of the conveniences offered in the room.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.