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Casa Royal

1 room, 2 adults

The worst stay ever!on Oct 4, 2018

I had booked 2 rooms at Casa Royal for my parents and in-laws, who are in their 60s. I have never...Read All

B-364, Chittaranjan Park,Near Nehru Place Metro,Chittaranjan Park,NEW DELHI,DELHI,India,Pin-110019 , New Delhi
  • Bus Parking
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  • Lift
  • Doctor on Call
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TripAdvisor Reviews

  • hotel_trip
    The worst stay ever!
    on Oct 4, 2018
    I had booked 2 rooms at Casa Royal for my parents and in-laws, who are in their 60s. I have never regretted anything this bad. They could not stay for more than one night. The staff were so inhospitable. The whole place looked more like a brothel than a guesthouse. The staff were not attending to the guests. The rooms were not well kept, with used bedsheets stuffed in the cupboard. Drinking water was not provided. The stairs were damaged. My father fell down and injured his knee, and the staff were not in the least bit apologetic about it. They rather picked up a fight over the phone when we complained via MakeMyTrip customer care. I had to find a decent guesthouse on such a short notice, and move all our luggage there which caused us all quite a lot of tension and inconvenience ruining what otherwise would have been a memorable trip. I would warn anyone planning to book their stay here, especially if you are travelling with aged people or children. The staff and owner (Sanju and Aman respectively) were outright rude and insisted that my father was at fault for using the stairs! Thanks to MakeMyTrip for hearing our complaint and processing the minimum refund we could get. Though we had booked for 3 nights and stayed only 1 night, they charged for 2 nights (1 as penalty!). I would suggest this place be blacklisted and removed from any travel websites who consider themselves to be credible.... More
  • hotel_trip
    Budget Hotel... Casa Royal Bed & Breakfast
    on May 27, 2017
    We booked the hotel room through Oyo Rooms and pre-paid...the location was close to the place where the meeting was to be held and importantly Guaranteed Early Check-in (6:00 a.m.) was offered without any additional charges which suited us as we were arriving early...Free Wi-fi and breakfast was part of the package..however, breakfast on that morning was charged in lieu of early check-in..On reaching the hotel...the caretaker at the reception initially indicated that no room was available and we should contact Oyo; however on re-checking one room was available...decent room..clean bathroom...clean towels...Window AC, a bit noisy..a refrigerator prefilled with Mineral Water, Soft-drink cans, juice, and a few snack were available...all on payment basis..the room was clean although the bedsheets would require a change in the near future..breakfast is fixed..Stuffed Parantha with Curd...good stuff...we had lunch also...it appears that they order out and a menu card bearing name of some eating place is available in the room...food was good...decent portions...spicy..packaged thali was also available...food takes about 20 minutes to deliver...The elevator is available and works properly...serving staff is decent. The location of the hotel is good and close to market..Tax (Ols/Uber) / Auto is readily available..Recommended for a short stay.... More
  • hotel_trip
    Very unprofessional, Smelly rooms, AC running on one constant temperature!!!!
    on Apr 25, 2017
    when i checked in the room was so unkept and smelling of cigarette, that we had to ask for another room. The next room i got was little better but the AC had no temperature control settings. Even a bottle of water was charged at Rs 40/- in the room. In total a very BAD experience... More
  • hotel_trip
    Great value for money
    on Feb 28, 2016
    Conveniently located close to Nehru place metro station, nicely maintained boutique hotel with well done rooms. Breakfast is also good. Stayed here for a week and it was worth every penny. Will highly recommend this.... More
  • hotel_trip
    need to change the chef rest is cool
    on Feb 5, 2016
    Not good location for rsst but hotel Rooms are too good ,Large and clean.hotel staff is very nice and humble.Service is fairly good,bathroom is also well equipped with hair dryer and other amenities like bath tub and wifi etc. little expensive hotel but we had bad experience in food... More
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Located near the commercial area of Nehru Place, this budget hotel houses 19 air-conditioned rooms that is maintained with room service. Guests can relish some delectable fare at the multi-cuisine restaurant. It is also complemented with the Royal Room - a conference hall that has a seating capacity to accommodate a gathering of 75 guests, and can also be converted as a banquet venue. Its proximity to Connaught Place and New Delhi Railway Station has made it a convenient stopover for shopaholics.


Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.