I visited this hotel around a few days back.
Good service but the rooms a re a little shabby but the staff were very polite and gentle. Check in was harsh and bookings not adhered to. Leaves a lot for improvements. ... More
Excellent hospitality at Rockland Hotel Panchsheel Enclave, Delhi
on Dec 20, 2017
We stayed at this hotel for five days. The hospitality and behavior of the hotel staffs are excellent. They provided us deluxe room at third floor. The room was very well furnished and spacious. The house keeping service was also excellent. Each day after returning from our work place, we used to find our room as it was at the time of check-in. The food quality was also awesome. The hotel in-charge Mr. Susheel Kumar is a very gentle guy and he always positively responded to all our quarries and demands. We will definitely recommend travelers to stay at this place. You can contact Mr. Susheel (08826493202) and he will respond to all your quarries with a big smile in his face.... More
Perfect
on Dec 19, 2017
Perfect and very co-operative staffs like Susheel Kumar ji handling all. Very good hotel.
Anyone if wishes to be in delhi then this chain of rockland inn is recommended. if your have any problems associated then kindly may seek the help of Susheel Kumar.... More
Very very poor restaurant & housekeeping
on Nov 23, 2017
Hotel is ok.
Nice location.
Rooms are clean
But restaurant service is very poor.
Waiters are very lazy.
only one waiter available at a time in restaurant with very bad and rude nature. Even not interested in serving water to guests..... More
Very poor service
on Nov 15, 2017
Hotel itself was ok, but a long way out if town.
The restaurant was the worst I have ever experienced. It took around 15 minutes just to get a menu despite only one other couple there when we arrived. We had to wait for them to order before it was passed to us.
Apart from the restaurant having no alcohol licence we had a 45 minute wait for a soft drink. When the first of our dishes did arrive, half of our group (by now 14 altogether) had given up and left.
Bearing in mind we were the only party in the restaurant this was a terrible way to end the last night of our holiday.
By the time the rice and naan bread arrived
we had long finished our main course and at that point gave up and left as had almost everyone else in the place.
We complained at the time and again in the morning, but nobody seemed to care.
Avoid at all cost.... More
Excellent
77
Very Good
80
Good
43
Fair
10
Poor
13
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Booking Policies
The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.