Very nice hotel with polite and helpful staff. Food also good
on Jul 26, 2019
We stayed in Hotel Rock Heaven for 3 nights. It is a very nice hotel on the mountain edge with most of the rooms having a pleasant view of the valley. We had booked this hotel through OYO rooms and were cheated by the OYO staff while booking. But this downside is not to be blamed to the hotel or its staff.
The Hotel staff is very helpful and available. They arranged for a bigger room the next day as they promised. Nice view from the room we allocated the second day.
They have a restaurant which serves a very nice breakfast. The Masala tea served on the first day morning was too good. But did not get the same taste the following days though. But it was not bad also.
We had dinner in their restaurant 2 times and the food was very tasty. We used to order from our room and when the food was ready, the staff used to call us. So the food served both the time was hot and steaming. The food is not very costly also.
One advantage is that it is away from Shimla city. hence it was very peaceful. Downside: Had to cross the city traffic to reach Shimla. Still, I would say the stay is worth it.
on May 24, 2019
The hotel location is far from city , room service is good, breakfast average, staff polite.
Overall an average hotel , if you want hotel nearby Naldehra or Kufri , this is ok for that location.
Always crosscheck with hotel before checkiin if you have booked through OYO since you will be shocked to find out that OYO books non oyo contract hotels also , in this case they will simply refuse the booking and you will be harassed.
Bad service from OYO
on May 8, 2019
i booked this hotel for 2 days and when i checked into hotel they said the room which you have booked with the picture shown can not be given to you. i called the Oyo for help and they said that we can not give you the same room as the shown picture and given room can be different. When i entered into room it was very small, bathroom was in bad shape with broken tiles, dirty bathroom curtain, noisy flush etc. also room bedsheets were not clean.
I asked and requested room shift to Oyo but no help even after spending atleast 5 hour time.
So please book carefully with Oyo, this experience has ruined my trip.
Mixed Experienced while Stayed Not So Bad
on Jan 10, 2019
For two days i had booked Hotel Rock Heaven for stay, I had experienced it good every staff of the hotel were co operative and helpful. Hotel infrastructure and interior was cool. Enjoyed out view from the hotel room. Good surrounding of the hotel made us comfortable at stay. i had booked this in the advanced basis but not so bad, At room i had found everything in the room which i expected like comfortable bed and refreshing bedsheets, Ac, Sofa... good decorative room and quite relaxing bed made my stay cool. Nice time spend.
Priceless memories of stay....
on Feb 1, 2018
I booked the hotel for 2 days.
Rooms are good.
But view from room is awesome.
In front of bed, 1 big glass window is there. Which is giving ultimate feeling before sleeping and after wakeup.
At night, city lights can be seen.
1 more thing. With glass window 1 bed is also there to enjoy the view.
Its around 10 km from shimla city. But believe me, its best stop to stay.
I met its cook Mr Rajesh. Who was very helpful and he also told us few hidden places nearby.
So staff was very helpful.
I must say, when you visit this hotel. Talk with Rajesh. He will give helpful information.
You can give my reference. I visited on royal enfield Himalayan with my wife on 30 and 31, Jan 2018.