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Hotel Rock Heaven

1 room, 2 adults

Mixed Experienced while Stayed Not So Badon Jan 10, 2019

For two days i had booked Hotel Rock Heaven for stay, I had experienced it good every staff of th...Read All

SH-13, Mashobra 2, Naldhera Road, Mashobra, SHIMLA, HIMACHAL PRADESH, India, Pin-171007 , Shimla
  • Parking
  • WIFI
  • Internet access-wireless
  • Restaurant
  • Housekeeping
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Deluxe Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Mixed Experienced while Stayed Not So Bad
    on Jan 10, 2019
    For two days i had booked Hotel Rock Heaven for stay, I had experienced it good every staff of the hotel were co operative and helpful. Hotel infrastructure and interior was cool. Enjoyed out view from the hotel room. Good surrounding of the hotel made us comfortable at stay. i had booked this in the advanced basis but not so bad, At room i had found everything in the room which i expected like comfortable bed and refreshing bedsheets, Ac, Sofa... good decorative room and quite relaxing bed made my stay cool. Nice time spend.... More
  • hotel_trip
    Priceless memories of stay....
    on Feb 1, 2018
    I booked the hotel for 2 days. Rooms are good. But view from room is awesome. In front of bed, 1 big glass window is there. Which is giving ultimate feeling before sleeping and after wakeup. At night, city lights can be seen. 1 more thing. With glass window 1 bed is also there to enjoy the view. Its around 10 km from shimla city. But believe me, its best stop to stay. I met its cook Mr Rajesh. Who was very helpful and he also told us few hidden places nearby. So staff was very helpful. I must say, when you visit this hotel. Talk with Rajesh. He will give helpful information. You can give my reference. I visited on royal enfield Himalayan with my wife on 30 and 31, Jan 2018.... More
  • hotel_trip
    Poor welcoming!!! Very bad experience
    on Jul 22, 2017
    No welcome etiquette, small room with very small unhygienic bathroom. Room is also not lively...very congested. I had done advance bookings but have to cancel at time of checkin seeing staff behaviour and attitude.... More
  • hotel_trip
    The worst experience I had...
    on Jul 22, 2017
    Unhygienic rooms, no hospitality standards, very rude staff, no sense to talk, fools the customer . My experience was the most worst experience I ever had with this Hotel. I would recommend not to try this hotel.... More
  • hotel_trip
    Serene valley view
    on Jul 18, 2017
    We went in December 2009. It was very cold. We had to request the staff to keep the room clean and told them to keep the room heater running so the room would get warm by evening time.. The staff was nice. The room we had it had a huge window which gave an excellent view of the valley and some lovely moments during sunrise every morning. TripAdvisor does not have option to select December 2009 so I selected Dec 2016 as that field is mandatory but we went to stay in this hotel in Dec 2009.... More
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Located 12 kilometres from Shimla on the Naldehra Road, the hotel lies a few kilometres short of the Naldehra town. It is easily accessible by road and enjoys proximity to all places of tourist interest in and around Shimla.Half a decade old, Rock Heaven is a cosy hotel tucked away in the pleasant environs between Shimla and Naldehra. Its brick layered exterior is a pleasant contrast against the surrounding greenery while the cosy interiors offer a warm welcome for an equally pleasant stay.


Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.