Do not order food
on Jun 23, 2019
Hotel is good intrms of cleaning, however don't think of ordering food from them.
They sent us applied Daal and when I complained, they said ok ok.
Quantity of food portion kept on changing
Staff doesn't understand English or Hindi.
No operation manager or head available when someone wants to speak to.
Not worth it avoid
on Apr 9, 2019
This hotel has no signage of fab hotel. People get confused .lift was not working. Staircase too short .waiters sitting in lobby.
Ac not working properly.5 times to call reception for anything to get.room ok. Bathroom below average.breakfast toooo bad. The breakfast area fully filled with water.no choice of fruit and juice. Just one staff to serve.no details about breakfast timing and location during check in.very very poor lit in corridor.
You don't feel you have come to a fab hotel. Very very bad hotel and not worth. I had to change hotel in evening. Fab hotels worst property. So many times electricity gone.
on Mar 18, 2019
Me and my family stayed at Fabhotel Pearl, T Nagar, Chennai from 10/03/2019 to 15/03/2019. This is just to share our experience.
Starting from check in to check out, our experience is terrible. I booked the hotel for 5 nights. When we checked in the room was not clean and the geyser in the bathroom was not working. The bathroom was stinking too. After reporting that to the reception - the hotel's stuff fixed that. Later we found that even when the geyser is not switched on - we were getting electric shock touching the water taps. Report the same to the reception - but no action was taken. The food was terrible also the room service was horrible. We thought of checking in to some other hotel. But as I had pre-paid the whole booking amount and we went to Chennai for medical treatment purpose - later we decided to manage somehow for these 5 days. Because my 6 years old twin daughters were with me - I asked the hotel stuffs not to make the ordered food spicy and chilli. But the food items served were just the opposite of my request. The toaster in the restaurant was also broken. AC's water was on the floor in the restaurant. Most of the times the bedsheets were also not clean.
The night before our scheduled check out day - when I asked the reception to provide the bills - they informed me that even though I had pre-paid the whole booking amount -as they haven't received the pre-paid booking amount, hence I have to pay the whole amount once again before checking out. I was shocked and called the Fabhotel helpline. After talking to the Fabhotel executive the issue was resolved somehow.
In the last day of our stay in the hotel - when I went to the reception for final bill submission. One stuff of the hotel went to our room and told my wife to leave the room in 3/4 minutes even though it was not pass the usual check out time (11 AM). I went up to my room and found my wife in a shock. I tried to talk the guy but he behaved badly. Later the stuff refused to take our luggage to the hotel lobby. Some other stuff did that but I had to take the luggage on my own to the vehicle.
As, my family was with me - I was worried about their safety. I have stayed in other Fabhotels and the experiences were good. But Fabhotel Pearl, T Nagar, Chennai is a nightmare.
Pleasant stay turned unpleasant
on Dec 30, 2018
I went there with my mother and sister for a stay for about 18days. We stayed there mainly for the location - perfect location for shopping in T Nagar. The staffs are really friendly, the room well furnished and the breakfast is really good as we got a variety of dishes being offered for breakfast. However, the hotel just opened a nightclub in its basement - the inauguration was around 5th December. Oh my god that was so horrible for us - residents. We could barely sleep at night from Friday to Sunday night as the entire building vibrates with the nightclub music. We even called the reception and made complaints on the noise but nothing changed. The idea of a nightclub in a family/business hotel is a really bad one! Also we felt unsafe returning to the hotel around 10pm on Friday night as there were shady people standing near the entrance door awaiting the nightclub to be opened.
Shady & Terrible place
on Oct 30, 2018
1. This is a very shady place.
2. The hotel on the whole felt very damp and smelly
3. Room was okayish.
4. Beds made squishy sound and it felt as if a badly maintained bed was covered with white sheets
5. Entering the restaurant felt as if I were entering an 80`s movie Don's den. Don't even ask me about the food