A great passing through stop.
on Mar 25, 2019
We stayed here twice in March as a good location for our purposes in terms of connecting transport links to Darjeeling train (Howrah) & Sunderbans tour (Backpackers). Also great for nearby parks & shopping on Sudder St. Efficient check in, polite & helpful staff, good sized clean rooms, great breakfast, good WiFi. The manager tried hard to help book a train ticket we were having problems with booking on line, but when he wasn't successful he recommended where we should go to sort.
Clean & courteous
on Mar 17, 2019
We booked 2 rooms through booking.com, called them on the morning of our day of check in. We were greeted very nicely when we got there. The front desk and other staff were very courteous. Rooms were spacious and clean. Furniture and lighting were all functioning properly, no broken items. We didn't opt for the complimentary breakfast, but they still gave complimentary water, coffee, tea and newspaper. The location is fantastic, not noisy. Had good sleep in the nights. Overall, a great experience. I will go there again when I go to Kolkata in the future.
Better hotel in reasonable price
on Feb 5, 2019
You can find the hotel in jamuna more in new market area. It’s near radhuni hotel. The double room price is 2500 rupee. You can have extra bed with extra charge.
It has its own restaurant which serves the complementary breakfast.
4th floor is excellent, 5th - not so much.
on Feb 1, 2019
Very convenient location right near the "tourist ghetto" of Sudder Street but still a few minutes away in a much better and quiet location. Friendly staff. Good free WiFi.
We spent our first night in this hotel in a room on 4th floor, and that room was great. We liked the hotel so much that we returned back a couple of days later for one more night. This time we ended up in room 508 on 5th floor. It appears that rooms on 5th floor are not maintained as well as on other floors. Water pressure in the shower was low. After the shower, an entire bathroom floor was flooded which made the use of toilet afterwards problematic.
Interestingly, in the room 508 a window is broken, can't be opened, and has a curtain that is difficult to raise. But in the bathroom, there is no curtain at all. So what? You are not going to do anything illegal there, are you?
The bottom line - we highly recommend this hotel but please ask for a room on the 4th floor, not 5th!
on May 25, 2018
The service is awful, and moreover they have no people skills. Stayed there for a night. My flight was delayed and was waiting in the lobby with my luggage. After an hour I fell asleep and the receptionist shouted at me saying that if I want to sleep I should take a room.