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Hotel Palace Heights

1 room, 2 adults
Very Good
4.5/5

Decent place in good location to explore Delhi - great restaurant!on Dec 25, 2017

I found the room very comparable to the sort of rooms I have stayed in when travelling for busine...Read All

D - 26/28, Connaught Place, (Behind ODEON BIG Cinema) , Connaught Place, NEW DELHI, DELHI, India, Pin-110001 , New Delhi
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Room service
  • Laundry facilities
+ More

Rooms

Deluxe Single Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Decent place in good location to explore Delhi - great restaurant!
    on Dec 25, 2017
    I found the room very comparable to the sort of rooms I have stayed in when travelling for business - comfortable, with unremarkable decor and functional amenities. The location of the hotel isn't particularly awesome in terms of looks and surroundings, but is actually one of the best possible in ND to wander around and catch transportation elsewhere. The hotel's restaurant is tremendous (actually separately recommended in the guidebook we were using) and its staff were very friendly and helped us set up a surprise for one of our friends whose name-day fell on our stay there.... More
  • hotel_trip
    Small, clean and friendly
    on Dec 19, 2017
    I made the reservation being already in New Delhi. Wasim Khan at the front desk was really helpful. The room was small but clean and nice. Down side, no view from the window. The restaurant is great and before we left they send full breakfast to the room at 5:30am! The laundry was very expensive!... More
  • hotel_trip
    Like coming home
    on Dec 9, 2017
    I love walking into this hotel! The staff is wonderful, welcoming and if at all possible they have my room ready and waiting for me. The rooms and baths are always perfectly clean and fresh. And on departure they arrange everything down to the details. Amazing really!... More
  • hotel_trip
    An oasis in a hell hole of Delhi
    on Dec 2, 2017
    My personal view is to avoid Delhi at all costs but if not, this hotel will offer some respite and has a good restaurant. We stayed for two nights and on both occasions, the rooms were small, and windows permanently covered. After looking what lay beneath the blinds, I can understand why. The room immediately behind reception was the smallest of all, and a little noisy because of an air conditioning unit, immediately outside the window. Took me back to being in a berth of a ship. We were so pleased however to be able to return to the safety of this hotel after venturing out onto the streets of Connaught Square. We felt very conspicuous and vulnerable. On more than one occasion, we were greeted by the same man, who said he was working at our hotel and could he help. He was well dressed and plausible. We were looking for a supermarket/ATM, which he claimed were closed (turns out, both were untrue) and that it was too risky to be walking around in the area. He redirected to a shop which turned out to be selling Indian artefacts, rugs etc. At the time we were grateful for the fact that he appeared to want to help, going so far as to negotiate a Tuk Tuk for us. Wasted our time and all very stressful at the time because of the language barriers. I mentioned this to the hotel reception so that they could maybe consider making other visitors aware. However they appeared unconcerned and simply said that we should speak to no one. On the plus side, this hotel has a lovely restaurant, and is particularly nice at night. Food and service is good but do expect City prices. ... More
  • hotel_trip
    lovely comfortable hotel with excellent restaurant
    on Dec 2, 2017
    I stayed here at the end of a wonderful but exhausting few weeks in India - it was the hotel I needed, peaceful, comfortable, excellent location, wonderful restaurant with a great complimentary breakfast,and really exceptionally lovely staff. The service was really 5 star! Wi-fi was very good, comfortable bed, complimentary fruit, great water pressure. Walking distance to metro and restaurants. They even held my room for me when my flight was unexpectedly cancelled and I arrived a day late, dusty and weary after a 12 hour drive. Excellent!... More
  • Excellent
    364
  • Very Good
    283
  • Good
    53
  • Fair
    8
  • Poor
    6

Overview

Featuring a restaurant, Hotel Palace Heights is located at 1 km from the New Delhi Railway Station. The India Gate is at 3 km from this hotel in New Delhi. All the rooms in this hotel have attached bathrooms, tea/coffee makers, satellite TVs, lockers, and mini-bars. This hotel houses 14 rooms on 1 floor. Hotel Palace Heights offers 24-hour front-desk assistance, laundry service, doctor-on-call service, and room service. This New Delhi hotel arranges airport transfers of its guests. The property can be reached from the the Indira Gandhi International Airport (14 km) and the Maharana Pratap ISBT (7 km). Places to visit include the Lotus Temple (13 km), Red Fort (4 km), and Jama Masjid (mosque; 4 km).

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.