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Hotel Out Town

1 room, 2 adults
Very Good
4.5/5

Service was good but room was not goodon May 7, 2019

I visited this hotel in December 2018 and this hotel service was good but room was not good as pe...Read All

Aleo, Left bank, Naggar Road, Manali, Disst. Kullu (H.P),,Aleo,MANALI,HIMACHAL PRADESH,India,Pin-175131 , Manali
Amenities:
  • Bus Parking
  • Valet Parking
  • Lift
  • Doctor on Call
  • Dry Cleaning
+ More

Rooms

Super Deluxe Room
Hotel Room
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In High demand

Deluxe Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Service was good but room was not good
    on May 7, 2019
    I visited this hotel in December 2018 and this hotel service was good but room was not good as per three star hotel and also food was average. So, I am not recommened to stay in this hotel. Please check other review also.... More
  • hotel_trip
    Not upto the mark
    on Feb 17, 2019
    I visited this hotel in January with my friends for 4 nights. It was my 4th visit to the hotel, I have been giving feedback to the hotel from 3 years, but they are least bothered to work on those. They serve nothing apart from Paneer curry and Aloo subji for dinner buffet, they repeat the same menu once in 2 days so didn’t have much options. I complained on the 3rd day to the receptionist (Vicky and Ajay), but they were helpless since the menu was decided by somebody else and they said they cannot make any changes. Even on my 3rd visit they said the same and this time I spoke to the owner a week in advance, he said he will take care of everything, but failed to implement the same. It’s difficult to believe that they made us eat the same food and they do not even serve papad/froyons. Since the paneer curry was tasteless on the 3rd day one of my friend asked for a cup of curd, but they said it is chargeable. Also, there is no handwash in the rest room, so the guests have to go to the washroom area crossing the reception to wash their hands after dinner. Who wishes to go the restroom to wash their hands??? It’s really high time that they need to work on their food menu as its really lacking the variety and taste. Management really has to really has to pull their socks to work on the guests feedback. The rooms are spacious, but the window was broken in the room I stayed. When I tried opening it almost fell down, Thank God there was no one standing below. The bed sheets stinks and smelled like they were never washed and dried before. They front office guys are good at giving reason for every issue that they have. The Staff are really courteous, it just that they don’t have rights to take many decisions. Front office guy Vicky and another female staff were very polite and helpful. Housekeeping staff top the scorecard in terms of helping and they were always there for any help. Restaurant manager and the stewards are really supportive and they always greet with the smile (Ravi especially). You guys really rockJ The only reason I chose this hotel for the 4th time is because of the view It has, it gives you an amazing view of Manali city and the snowcapped mountain (Choose front view rooms). If you are good foodie then it is not a good choice. I hope that at least they work on the feedback at least this time.... More
  • hotel_trip
    Manali visit
    on Jan 24, 2019
    Tha manager of hotel out Town mr Akhtar,he is very nice personality and helpful person. so I suggest tha hotel out Town and meet mr Akhtar.. special thanks to Akhtar Thanks Mukesh Machhi ..................... ............. .......... ....... ...... ......... More
  • hotel_trip
    Excellent services
    on Dec 28, 2018
    The staff was really helpful. Nice hospitality and services. The food was good and served well. Overall, I liked staying there with my family. I would genuinely recommend Hotel Out Town Manali. Thank you!... More
  • hotel_trip
    great hotel
    on Sep 28, 2018
    its a lovely hotel very nice and comfortable stay i had, the food quality was alos good, i will definitely looking forward to stay here only in my next visit , what can i except such good service at such a low rates,... More
  • Excellent
    101
  • Very Good
    13
  • Good
    7
  • Fair
    1
  • Poor
    10

Overview

Located at 2 km from the Hidimba Devi Temple, Hotel Out Town houses a multi-cuisine restaurant. The Manali Bus Depot is at 1 km from this hotel in Manali.Spread across 4 floors, this property has 38 rooms with attached bathrooms. The in-room amenities include a tea/coffee maker, refrigerator, TV, and DVD player.This Manali accommodation provides its guests with doctor-on-call service, laundry service, and room service. It has a gift shop and a bar as well. Guests can access the games room, table tennis, and discotheque in this hotel.From Hotel Out Town, The Mall is at 1 km, Club House at 2 km, and Manu Temple at 3 km. The hotel offers travel assistance to guests. The hotel is also accessible from the Joginder Nagar Railway Station (144 km) and the Kullu Manali Airport (51 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.