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  • Hotel On The Rocks

Hotel On The Rocks

1 room, 2 adults
Good
3/5

Worst OYO Hotelon Oct 29, 2019

Owner is too rude. Mostly electricity problem and lights and AC does not work. AC and TV remot...Read All

Behind Mapro Garden, Gureghar, Mahabaleshwar Panchgani Road, MAHABALESHWAR, MAHARASHTRA, India, Pin-412806 , Mahabaleshwar
Amenities:
  • Parking
  • Internet Access
  • Bar
  • Library
  • 24 Hour Power Supply
+ More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Worst OYO Hotel
    on Oct 29, 2019
    Owner is too rude. Mostly electricity problem and lights and AC does not work. AC and TV remotes without battery. No hot water, when complained he says it takes time. Very odd location and there are chances of theft in the night. A not safe place to stay. Be careful with the owner, he takes your mobile saying some notification on your mobile and he gives 5 STAR rating by himself, this is really insane... More
  • hotel_trip
    Worst oyo hotel in Mahabaleshwar
    on Apr 30, 2019
    Owner is too rude. Mostly electricity problem and lights and AC does not work. I stayed two days and No AC. Even they keep AC remote in reception area. Very odd location and there are chances of theft in night. Not safe place to stay. Lot of insects in floor and bed linen too bad. Also Complained all stuff to OYO on call and app but they did not assist and my holidays were spoiled.... More
  • hotel_trip
    Average room, Average service
    on Feb 22, 2019
    I was stay there for one day. Hotel was god but hotel corridor was not perfectly cleaned. Room side cleaning was good. Blanket was good in quality. Staff was helpful. Good view surround and very near to this hotel.... More
  • hotel_trip
    Terribly untidy building
    on Oct 8, 2018
    Once again a very disappointing experience by OYO Rooms. Called the hotel at 5 pm on the booking day just to be informed by the manager that our booked rooms have been shifted to another hotel due to electricity problems in this hotel. I was also informed that this will be more of upgraded room since the issue is from their side. Upon arrival, we were redirected to the another OYO hotel nearby (Harmony Palace) which was looking like still under construction/renovation. There was no proper road to reach the hotel. Hotel Corridors were very dirty. looked like nobody bothered to clean the premise since weeks. We were promised that rooms will have views of the valley but the allotted rooms had nothing but another building standing ahead. a clear false promise by the manager of "On the rocks'. Rooms and blanket were not very clean. Would not recommend this hotel to anyone.... More
  • hotel_trip
    Best and affordable place to stay in Mahabaleshwar
    on Feb 18, 2018
    This is the best and very affordable place to stay in Mahabaleshwar. It is at equidistant from Panchgani and Mahabaleshwar. Rooms were really clean and service was also very good. We got to visit their kitchen and it was very much clean. We were travelling with our 1.5 year old son. Food and breakfast was nice.... More
  • Excellent
    3
  • Very Good
    2
  • Good
    2
  • Fair
    0
  • Poor
    3

Overview

Hotel On The Rocks is roughly located 12 km away from Mahabaleshwar ST Station and 1 km from Mapro Garden. As a value added service, guests can avail of free internet access, during their stay. Guests are offered accommodation in twelve spacious rooms, spread over 2 floors. In-room amenities offered are TV, bottled drinking water, bed, lamps and bathroom facility with toiletries. Round-the-clock room service, laundry, medical aid and power backup facility are a few of the facilities and services offered at Hotel On The Rocks. This hotel in Mahabaleshwar is inclusive of a bar, library, business center, garden area, lobby area with front desk and parking facility within its premises. Places worth a visit include Sydney Point (9 km), Wilson Point of Sunrise (14 km) and Kamalgad (48 km). Mahableshwar Taxi Stand (12 km), Satara Railway Station (59 km) and Pune Lohegaon Airport (116 km) are a few of the travel hubs via which this hotel in Mahabaleshwar can be reached.

Policies

Check in Check out

Hotel Check-in Time is 11 AM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 11 AM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.