I checked out on 27-8-17 from New shalimar hotel in Grant road, to go back to delhi, we had taken 5 rooms for our 2 days stay here. It was a very bad experience to say the least. Here's why:
1) Stinky small rooms: The rooms are small, untidy and stinky. The smell of moist closed rooms is almost killing. And small cockroaches everywhere is something you just can't miss in here.
2) Way to go to the 4th floor: you have to take stairs to the 1st floor then lift to 3rd floor then finally stairs to 4th floor. There is no alternative to this.
3) Room service: The room service is one of a kind, they won't even give drinking water in the night, even after calling the room service repeatedly, they kept saying that they are sending it, but it never arrived (this is what happened with me, this or a similar thing may happen with you).
4) Ill mannered staff: Here you would get to see the most ill mannered and arrogant staff that you can find, right from the sweepers to the so called hotel manager.
The combination of all the above points made my stay a very clumsy and bad experience.
And to put a cherry on the pie, the hotel manager tried to humiliate us when i tried to let them know what a terrible room service i had faced the night before.
All in all this hotel was the only mistake i made in Mumbai. Thia is for you to learn from if you are planning to take a room here. And i would like to encourage any other who had stayed here to share their experiences.... More
DON'T GO THERE
on Aug 5, 2017
We spent one night in this Hotel and it was very disgusting: very dirty walls, smelling, bathroom nasty and humid (mould problem). We had to change room 3 times to find "the good one". But the last one was invaded by cockroaches.
The staff made fun of us just in front of us.
Please avoid this place, we sent our worst night since one month we have been in India. ... More
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