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Hotel New Rockbay

1 room, 2 adults
Good
3/5

Not at all a valued hotelon Dec 18, 2017

We went to Puri on 29th September, and booked 3 rooms. 1st. The room service is poor as the lefto...Read All

Opposite Sonargouranga, C.T.Road, CT Road, PURI, ORISSA, India, Pin-752002 , Puri
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Breakfast in the Room
+ More

Rooms

Super Deluxe Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Not at all a valued hotel
    on Dec 18, 2017
    We went to Puri on 29th September, and booked 3 rooms. 1st. The room service is poor as the leftovers of the previous occupants were not cleaned before lodging. 2nd, non responsive attitude after several complaints in cleaning and maintenance of flush which was not working. Food quality below average. Choice of breakfast were limited and servicing was poor. Overall not the type we hoped for and definitely not recommended.... More
  • hotel_trip
    Very nice hotel and great service☺
    on Dec 3, 2017
    Our family had visited Puri in November 2017. They stayed in this hotel for 6 nights. The manager, Sushant Das was very courteous and was always happy to help. Special thanks to Himanshu in room service. The room no. was 204, 205, 206 and 207. We recommend this hotel to all family members and not at all heavy in the pocket... More
  • hotel_trip
    No more good-
    on Jan 12, 2015
    We with group of friends visited Puri from 23 DEC to 25 DEC 2013-we took dinner at rockbay but nothing was special; rates were too high but taste was no much more; only food to time pass-no delicious food-only time pass but if you have no option at late night you may try-thank you-... More
  • hotel_trip
    very bed experiences at Puri hotel Rockbay
    on Jan 9, 2015
    Myself Gopal Chettri from Sikkim , I stayed in that on 108th Jan 1night room is ok bnu not clean...the hotel service is very poor ....ac is not working we took 4 room both the ac was not working ....i will not suggest anybody to use this hotel .... Stayed October 2015, travelled with family... More
  • hotel_trip
    Good Room But Poor service
    on Dec 17, 2014
    I stayed with my spouse and son for 1 night on 15th December 2014. Hotel staff and room was good but service was poor. Need to improve room service and restaurant service. Overall average hotel to stay.... More
  • Excellent
    1
  • Very Good
    6
  • Good
    7
  • Fair
    5
  • Poor
    2

Overview

Hotel New Rockbay is situated on C.T Road. This hotel offers free breakfast services and internet access. The hotel in Puri located 1 km from the Puri Beach. This hotel has 33 guest rooms provided with amenities like a television, makeup mirror and wardrobe. Separate sitting area and attached bathroom with a supply hot and cold water are also provided. Hotel New Rockbay is complimented with a garden. The hotel also provides room service for limited hours. Luggage storage, laundry and medical services are also provided at the hotel in Puri. There is also a multi-cuisine restaurant. This hotel has a travel desk to help guests tour the city. Places of interest include Temple of Jambavan (4 km), Shree Jagannath Temple (3 km), Konark Beach Lighthouse (32 km) and Chilika Lake (32 km). The property is 1 km fom the Puri Railway Station and 60 km from the Biju Patnaik International Airport.

Policies

Check in Check out

Hotel Check-in Time is 08 AM, Check-out Time is 08 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 08 AM and the standard check-out time is 08 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.