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Hotel New Kenilworth International

1 room, 2 adults
Good
3/5

Improvement neededon Sep 28, 2017

Had a very good and a satisfying stay here but the month of stay was Deember. Heater was a must. ...Read All

Opposite Van Vihar, The Mall,, Kullu Dist, Manali, The Mall, MANALI, HIMACHAL PRADESH, India, Pin-175131 , Manali
Amenities:
  • Internet Access
  • Restaurant
  • Transportation Service
  • 24-Hour Security
  • Telephone
+ More

Rooms

Super Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Improvement needed
    on Sep 28, 2017
    Had a very good and a satisfying stay here but the month of stay was Deember. Heater was a must. I stayed there for 3 days. First day... the heater didn't work at all. From second day, I requested a new one which did not produce heat. Must improve!!!!... More
  • hotel_trip
    june vacation
    on Jun 22, 2017
    we spend two days there. it,s a average hotel we total 7 members and took two rooms. room services are good but food is not so good as taste. but it is located on a nice location. i love this trip really enjoyable and a good remembrance.... More
  • hotel_trip
    Wastage of money
    on Mar 2, 2017
    Please do not select this hotel ever, very horrible rooms and amenities, no hot water, very arrogant staff, they do not care that if somebody is having an issue. So this is the wort than worst. Please choose any hotel but not this in manali your trip will be ruined.... More
  • hotel_trip
    Good budget hotel
    on Oct 31, 2016
    Food is good. sufficient parking place and polite staff but one issue which i felt and downgrades its rating "if the room door is opened by mistake the service boy will not knock and directly comes inside" very sad to see lack of such basic etiquette.... More
  • hotel_trip
    Average Hotel with a big showoff
    on Oct 18, 2016
    I stayed in this hotel form 17th to 21st September this year with my student group. The hotel seems a luxurious one from outside but the moment you step inside the room you will be disappointed to see a very average room with no such facilities like electric kettle, complementary tea/coffee bag etc. Room service is poor, more over hotel staffs behaved strangely rude without any reason. They arranged for four SUVs for our Rohtang Pass tour. One of my colleagues forgot his costly sunglass in one of the SUVs at the time of return. After repeated request the hotel staff does not bother at all to co-operate us to find it back. As a government employee, I have to submit hotel bills after every trip to get reimbursement. But at the time of check out the hotel management refused to hand over me a proper bill, instead they gave me a statement like thing written in poor English on their letterhead. there is no filtered drinking water facility at any public place inside the hotel, you have to buy bottled waters at double price from the hotel authority, otherwise you have to drink the same water that comes to your bathroom.... More
  • Excellent
    9
  • Very Good
    13
  • Good
    18
  • Fair
    4
  • Poor
    18

Overview

Hotel New Kenilworth International is surrounded by beautiful apple orchards and dense deodar forest. This property has an in-house restaurant that serves delicious food. It comprises 71 guestrooms located on 3 floors. Each room has wardrobe, television, telephone, makeup mirror, separate sitting area and attached bathroom with 24-hour running hot/cold water supply.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.