on Aug 9, 2018
Manali is a always a go to spot for all tourists. Thats y its a hotel hub for all the travelers. There is always a confusion & hassels in choosing the best hotel.
But Kenilworth provided us what we expected from dem. There services wer good.
It is located at 10 min walkable distance from manali market area.
It is good to choose hotel as u can easily get ur needed essentials from nearby shops.
U can also get vehicles , buses facilities to explore places.
on Jul 12, 2018
Worst room and services i ever saw.. Never want to even see the hotel.rating one is only for food. Otherwise hotel has
Uncleaned and smoky rooms. Don't only book by photos available on webpage.
Don't book until it's a last option.
Worst stay of my life. Dont book until its your last option
on Jun 25, 2018
Giving 1 star because this is the minimum one can give. the property actually deserves -ve rating.
We stayed in room 215 which is a suite. The room rent was 3800 per night and the services they provided were below a single star property. The room was not clean when we checked in, and there was terrible smell in room after 6 pm. When contacted room service, they disconnected the phine in between and when we approached the reception, the fat bald receptionist said "toh kya ho gya agar phone kaat diya". He was so rude you feel like loosing your control and do something u dont want to.
They didnt provided any room freshener to help and we had to spray our own perfumes to have proper breath.
The room service acted similarly when we ordered food and were rude over phone call. The ice they provided was so bad that it looked like milky water when it melted completely. They bed sheets were torned and there were big holes in both bed sheets. The towels had lipstick and yellow stains on them. The blanket had cigarette ash on it.
The tray with glasses and drinking water looked as if it was never cleaned.
No water bottles, no electric kettle, CRT Tv with local himachali channels, geyser didnt worked in one of the rooms, no vanity kits, dirty washrooms.
The coffee vending machine tray was not cleaned and water was spilling down. You would get your pants and feet/shoes stained if you go near to have coffee/tea.
The glasses had cracked edges and were bad enough to cut you lips if you are not careful.
It was a complete disaster. Worst hotel stay in my life so far !!
A BIG NO....
on Jun 3, 2018
We stayed in this property from June 1-3, 2018 (total two night) and here are all the pros and cons in detail:
Pros: Only one that it is located on Mall road.
1. As soon as you enter the property, it gives you a strong negative feeling.
2. Rooms are below average and untidy.
3. There is no ceiling fan in the rooms, they will provide a small fan on request.
4. No mineral water bottles, tea coffee maker in the room.
5. Breakfast & dinner is very limited and tasteless. Also they repeat the same menu everyday.
6. Management is least bothered about guest problems. They always say NO to everything.
7. A typical smell prevails all the time in hotel, which makes it very inconvenient to spend time here.
on Sep 28, 2017
Had a very good and a satisfying stay here but the month of stay was Deember. Heater was a must. I stayed there for 3 days. First day... the heater didn't work at all. From second day, I requested a new one which did not produce heat. Must improve!!!!