on Nov 2, 2017
Well... at least hotel was cheap and the sheets were clean ;)
Small, claustrophobic rooms
Shared toilets with no hot water
Free wi-fi working only near the reception
Its old and dirty
Close to the city centre (55rs for a cab with working meter)
on Sep 18, 2017
When we checked in the hotel we were given a dirty room that had clear signs of having being used from other guests without being refreshed. Moreover the room had a shared toilet with other rooms but nothing about it was mentioned at time of reservation. After spotting a rat in the corridor we decided to complain and after a long discussion we were finally given another room with private bathroom (which was better but still moldy). The absence of windows in the room and the company of cockroaches did not contribute to change our negative impression of the hotel. Only point in favour is the very low rate.
friendly staff, location not the best, but fine for the budget traveller
on Feb 13, 2017
My Mom and I stayed at this hotel for 3 nights. I can't say it was ideal to be honest, but for the shoestring budget traveler, it is a bed to sleep in.
The bathroom was a shared bathroom for everyone on the top floor- staff included and it was filthy - it reeked of urine and was grimy - this was the downside as it was clear it hadn't had a good clean in ages. I had to wash it down myself each and every time I needed to use the bathroom to try and get rid of the smell. Having said that - there was warm water available for a shower in the evenings. The rooms are tiny - ours just fitted 2 single beds inside, but after a long day walking South Mumbai, all one needs is a clean bed to sleep in.. The mattresses are very thin and my elderly Mum battled, so I asked reception if we could have a spare mattress to put on top of my Mums one - they told us it was not possible - despite seeing mattresses in the hallway. So, my reviews are mixed - did we find better accommodation in our travels? - Yes we did; Would I book this hotel again? - No; Would I recommend it to other travelers? - If you are on a budget and are not too worried about the location of the dirty bathrooms and merely looking for a place to sleep - yes.
Bad service.. rude staff
on Feb 2, 2017
I and my dad stayed there for 3 days. Rooms are small and charges are high, usual in mumbai. It was a convenient location for us and most of the time we were out so stay was ok, but while cheking out we had less cash so decided to pay by card but the counter staff refused to accept saying he dosent have card machine and i had paid advance in cash so i should pay in cash(WTF!!). Then another sarcastic person came and told he din't have POS facility so we need to pay at his another branch if we want to pay by card and he made us walk for almost 3km with his staff to the other branch there the other guy who was rude enough to shoot my temper charged us 3% extra as they had #payumoney POS and its company policy to charge extra.
Bon sejour a Bombay
on Dec 16, 2016
I stayed in New India Hotel for 4 nights in October. The area is animated, you can eat so good food, and the staff is really friendly and helpful!
To the staff: By the way, I get a part of my money back.